Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
eCarOne
Plano, TX
2,492 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,492 reviews
August 28, 2022
This was by far the best experience ever. It was quick and easy. Elias had the answer to every question I had. I would recommend him to anyone. Keep up the excellent work. It was quick and easy. Elias had the answer to every question I had. I would recommend him to anyone. Keep up the excellent work. More
by rjpertillo
Employees Worked With
August 28, 2022
Excellent place to purchase cars. Definitely recommend shopping there. Always being treated great by Elias Definitely recommend shopping there. Always being treated great by Elias More
by Vipergts
August 23, 2022
Great customer service experience and suppor. Process was awesome and fast. Johnny was able to assist when needed and guided me through to the end. Even provided awesome support after the purchas Process was awesome and fast. Johnny was able to assist when needed and guided me through to the end. Even provided awesome support after the purchase. More
by bkelby
Employees Worked With
August 22, 2022
After an exhaustive Nationwide search for the perfect Land Rover defender for my wife and family, we found this seemingly wonderful dealership in Texas. Elias communicated very well and described the veh Land Rover defender for my wife and family, we found this seemingly wonderful dealership in Texas. Elias communicated very well and described the vehicle to my wife over the phone. The pictures online or excellent quality allowing us to make judgments on our selection. My wife and family had so much confidence in the vehicle's representation that we bought it sight unseen and they personally drove from Florida to Texas to pick it up in person and turn it into a road trip with their new vehicle. I have just now heard from them and the car does not have the interior lighting and refrigerated console package which can not be added after it leaves the factory. After driving in from Florida and realizing that this important option was missing, we asked to cancel the deal, but because I had already paid and filled out the paperwork to be sure the car would be there for them, they refused to cancel. They offered to sell us a different vehicle but that had no other Land Rover Defenders so we were forced to take this vehicle that we will now have to sell on our own and start our search over. The very fact that they've refused to cancel the deal on a car they could easily sell within a few days demonstrates their absolute lack of concern of what's best for their customer. This will be our first and only dealing with this company and we will never again purchase anything from them nor will we recommend them to anyone! As someone who frequently buys new vehicles and has had his share of both excellent and miserable transactions over the years, this will definitely cause us to be very skeptical on any online purchase which is a shame as I have purchased at least 8-10 cars online, from Corvettes to Mercedes V12 twin turbos and this is my only regrettable transaction. I highly recommend you avoid this dealer but if you must purchase from them, inspect the vehicle yourself as their descriptions are not thorough and complete, and as we have experienced, the risk is all yours and they will do nothing to help you with any issue that you have after you've purchased the vehicle. More
by Footfxr52
Employees Worked With
August 16, 2022
Great easy experience overall. Johnny made the process seemless and was in and out in an hour. Johnny made the process seemless and was in and out in an hour. More
by Michael Dombroski
Employees Worked With
August 16, 2022
8 years and 4 cars later, Elias is still #1 through the entire process. VIP treatment everytime couldn't ask for a better representative of E Car One entire process. VIP treatment everytime couldn't ask for a better representative of E Car One More
by rkcmccoy
Employees Worked With
August 16, 2022
He was very helpful was able to work with me and helped me get my dream car. I was in a time crunch and he made sure to get me in and out of there very quick. me get my dream car. I was in a time crunch and he made sure to get me in and out of there very quick. More
by Elmousaalia
Employees Worked With
August 16, 2022
Elias at ecar one I absolutely one of a kind The best Sales person I have ever experienced. Sales person I have ever experienced. More
by Vipergts
August 15, 2022
Great service an amazing experience. This is our 5th car from Ecarone and Ash was always very helpful and provided us with the best offer and the cars we bought from him were all top qua This is our 5th car from Ecarone and Ash was always very helpful and provided us with the best offer and the cars we bought from him were all top quality. He always make sure you are aware if all the car details and got us the best financing offer as well. We bought from him 2 Mercedes’ and 2 BMWs before and this is our 3rd BMW to buy from him. Also our trade in was straight forward and all the information was given to us including the price online before we even go to the dealer. This is a place I totally recommend if you are buying a used luxury car. Our BMW X7 is great car so if you are shopping give this place a good look you will not be disappointed More
by Akram and Fatma
Employees Worked With
August 14, 2022
Hi work with Johnny and he made the remote buying process enjoyable and efficient. I flew in to pick her my car and there again I was in and out in under 1 hour. Great service! I love my car too!! enjoyable and efficient. I flew in to pick her my car and there again I was in and out in under 1 hour. Great service! I love my car too!! More
by Fabrice
Employees Worked With
