Zeigler Chrysler Dodge Jeep of Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Marco Villatoro and his team always go above and beyond. They exceed expectations and always make any service a pleasurable experience. There is no place I would rather take my Jeep for service . They are They exceed expectations and always make any service a pleasurable experience. There is no place I would rather take my Jeep for service . They are the best ! More
So, my brother-in-law both came in at 4:30 and got greeted by Marvin, in the parking lot, I did let him know that we had a 4pm appointment with a salesman. So i told them which car i was looking for greeted by Marvin, in the parking lot, I did let him know that we had a 4pm appointment with a salesman. So i told them which car i was looking for, and checked in with Rick. Go for a walk around the car, has bald tires, and is not certified right. According to Marvin. Its certifiable not certified first time i've ever heard that in my life. Then The front end has damage, the bumper the cladded or the fender, or inner fender all all messed up. only that the car is listed with 21,389 miles, and now it has 23,000+ miles. Which a sales manager was probably driving. Now the car has higher miles, Has body damage, bald tires. I Called the dealer once i got home right. I spoke to a BDC named sue once i got home, asked questions about the car, and she told me that the car was certified, and 26,500, plus about 10% for tax, title, license. But we go for a test drive right. Mind you the car has absolutely no gas at all. The tires are shot, and ride like garbage. We get back to the dealer, and thought we were going to have serious conversation. Discussing price of the car. Apparently, the Car saying certified only means that its certifiable. What kind xxxx is this. But they will certify it for 4,500.00 for me. even though the site says certified, Let's keep going it gets better. Then 1700 for low jack, to which i didn't want. I tell them my car isn't running, that they would give me 1000 dollars for it sight unseen. I told them what I was putting down on the car, which was 6K then they increased the price by 7k in fees for certification and such. Then I call back speak to the BDC Sue, she tells me that the car is certified. Rick is not a good GSM, and Melvin, is not a good salesperson. BUYER BEWARE THEY LIE, ADD ON PRICES TO LINE THEIR POCKETS. EXTREMELY DISSAPOINTED, IN 7,000 DOLLARS IN ADD ON'S. I WAS READY TO BUY A CAR TODAY, NOT WASTE 3 HOURS WORTH OF TIME. BUT I LEFT, THEN MELVIN CALLED ME TO TELL ME THEY WOULD DO THE TIRES, AND I WAS STILL PAYING 2,000 TO CERTIFY THE CAR. VERY DISSAPOINTED. SEE PHOTOS CERTIFIED CAR. NO DAMAGE ON THE BUMPER, MILES ARE ALSO NOT ACCURATE. More
Marc K. made the buying experience very easy and comfortable. I have bought several cars in my lifetime and I have to say this was the fastest and easiest. T made the buying experience very easy and comfortable. I have bought several cars in my lifetime and I have to say this was the fastest and easiest. Thanks Marc! More
This is the second new car I have purchased at Zeigler and they got me a great deal both times. Rick Guzman in particular was awesome at getting me in the car I wanted. Everyone else I dealt with during t and they got me a great deal both times. Rick Guzman in particular was awesome at getting me in the car I wanted. Everyone else I dealt with during the sale was super friendly and helpful as well. I'm sorry I don't remember all of their names. Will look to purchase there again in the future. More
The sales manager I spoke with was incredibly condescending and rude. They also advertised the car as certified, however it turns out that in truth it was not certified, but can be with an additi condescending and rude. They also advertised the car as certified, however it turns out that in truth it was not certified, but can be with an additional fee. When I confronted the manager about it he was dismissive, rude, and insisted that the advertisement was not misleading or inaccurate. When I said no deal he later called back and said he would throw the certification in only if I paid the listed price, and not the price we had previously agreed on. These are the type of people who make used car dealer stereotypes legit. Would highly recommend looking for a car elsewhere. More
Emily and the entire staff in the service department are terrific!! Efficient, painless, and good work too! So convenient with the ability to get a Lyft home and a Lyft pick-up when the service is done!! terrific!! Efficient, painless, and good work too! So convenient with the ability to get a Lyft home and a Lyft pick-up when the service is done!! More