Zeigler Chrysler Dodge Jeep of Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Had the worst experience. We had a 1015am appointment and waited almost 2 hours with no explanation. We purchased our car from Zeigler and have been taking it there for oil ch We had a 1015am appointment and waited almost 2 hours with no explanation. We purchased our car from Zeigler and have been taking it there for oil changes since we purchased it in 2015. Terrible service would never recommend the dealership to anyone I know More
Forget any previous posts I might have left, that was before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is supposed to. They asked me to come in several times promising a new fob, and it was a complete waste of time. I was patient at first, but as the excuses piled up and the staff didn't seem to care, I grew tired of all the drama centered around a key fob. At first the key was on the salesman's desk. Then they needed to program one so I had to come back. Then the internet was down so I came back again. Then they decided they needed to order a new fob from Italy, which must have come on a very slow boat. When it finally came they couldn't program it because of a glitch in the programing. They said they were aware of it (still had me come in anyway)and hopefully the glitch would be corrected soon, but they had no idea when. Then a manager, Steve, was supposed to call me with a plan and never did. I texted my salesman, Marc, and told him I never received a call and never heard from him or Steve. All because they can't provide me with a second working fob. Would you trust a dealership to repair your car if they can't fix a problem this small? Did I mention I paid cash for the car, and also had to remind them I still hadn't received the paperwork on the warrantee? Received that about six weeks late. I suppose I should have known better. I did thorough research on the car I wanted, if I had research the reviews on Zeigler I never would have gone there. The reviews from the BBB were terrible. Also yelp. My advice, drive on by Zeiglers. There's a lot of places that sell cars. More
We will never be a Zeigler customer again. !! We were lied to multiple times and a simple buyout ( no financing) took two in a half hours. Arrived at 9:15 am and left feeling that both Marc an !! We were lied to multiple times and a simple buyout ( no financing) took two in a half hours. Arrived at 9:15 am and left feeling that both Marc and the finance manager were trying to pull one over on us. I will be writing a letter to Jeep Chrysler. More
They refused to honor the warranty and take in my Wrangler for Corrosion - paint bubbling repair. They keep giving me the run around and some excuse that it will take 6 months to ever get me schedul Wrangler for Corrosion - paint bubbling repair. They keep giving me the run around and some excuse that it will take 6 months to ever get me schedule for the repair. Very bad service and communication. You have lost my service for good. More
First off the facility is clean, beautiful and welcoming. My sales person, Mr. Marvin Richardson was Knowledgeable and professional. He is a pleasure to work with. My sales person, Mr. Marvin Richardson was Knowledgeable and professional. He is a pleasure to work with. More