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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
855 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 855 reviews

October 29, 2023

They were waiting for me to arrive. then took very good care of my baby. More

by DAVIDU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

David, It's great to hear that we were prepared for your arrival and took excellent care of your vehicle during the service. Your peace of mind is important, and it's fantastic to know that your experience was positive. See you soon!

October 28, 2023

I had a great experience buying a new to me Jeep Compass from Ted Rabourn. Ted was very personable with me and did not rush me to make any decisions. More

by Candi H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Rabourn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc VanDyken
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Candi, It's wonderful to hear that you had a great experience purchasing your Jeep Compass. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Enjoy your new ride, and safe travels!

October 28, 2023

I like how they aren't trying to milk me for every penny I have. I recently took another car to a different dealership and they tried to upsell me on everything! Even though I said no to lots of stuff, I st More

by vander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaia
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are thrilled that you've had a different, more positive experience with us. Transparency and respecting your preferences are essential to us. We aim to provide the services you need without pressuring you into unnecessary upsells. Your trust means a lot, and we're here to assist you with exactly what you require. If you ever have further questions or need assistance, please feel free to get in touch. Thank you for choosing Zeigler!

October 28, 2023

Zeigler came through in the end and went out of their way to give me great service and resolve my issue. Lorna especially went out of her way and provided excellent communication and made the service visit More

by willekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorna Wilson
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that we were able to come through and provide you with exceptional service, resolving your issue to your satisfaction. If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our service. Thank you for your kind words!

October 27, 2023

I was impressed by how well they dealt with an issue I was inquiring about. They went over and above in helping me. More

by PKAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you were impressed with our assistance in addressing your inquiry. Going above and beyond to help our customers is what we aim for, and your satisfaction is our priority. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

October 27, 2023

Working with Nic to buy a vehicle was exceptional. He is honest and this dealer provides great care and support. Also there is no dealer pressure to buy. I will be coming back here in the future. More

by Adirks97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Schepers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We greatly appreciate your feedback! It's wonderful to hear that your experience working with Nik and our dealership was exceptional. We take pride in providing honest, caring, and pressure-free service to our customers. We look forward to welcoming you back in the future, and if you ever have any more questions or need assistance, don't hesitate to reach out. Safe and happy driving!

October 26, 2023

Great job and I will be returning as a customer . Thank you Hi DJ haha More

by tony1114balducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tony, thank you for your kind words! We're thrilled to hear you had a great experience with us. We're looking forward to serving you as a returning customer, and we'll be here to assist you whenever you need us.

October 25, 2023

Service Department never answers their phones. Owner's Manual was taken while vehicle was being serviced in April. It was promised that it had been ordered 10//02/2023. Still haven't received More

by kranco1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek and Patrick
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Oct 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the inconvenience. Your Owner's Manual was ordered on October 2nd. Unfortunately we have no control over how long it takes to arrive. We aren't even provided with an estimated time frame. Derek and Kasandra are both watching for it, and you will be contacted the moment it arrives.

October 24, 2023

Took an hour for an oil change and 30$ for tire rotation that I bought from you. I was first in line. The tire visit took 5 1/2 hours. I will not be back. More

by cdvshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster
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October 23, 2023

Despite circumstances beyond their control, Patrick, Roman and Cassandra did a great job getting my Promaster 3500 serviced. More

by lori34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Roman, and Cassandra
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Lori, We greatly appreciate your understanding and patience, especially in the face of circumstances beyond our control. Patrick, Roman, and Cassandra are dedicated team members who always strive to provide excellent service, and we're glad to hear that they did a great job in servicing your Promaster 3500. Your feedback is truly valued, and we look forward to continuing to serve you in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

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