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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
855 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 855 reviews

April 05, 2024

Taylor has been great at communicating with us and was extremely accommodating. I look forward to working with her again in the future. More

by bethany.kooyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Bethany, thank you so much for your kind words! We're thrilled to hear that Taylor provided you with such a positive experience. We'll make sure to pass along your feedback, and we can't wait to welcome you back in the future. If you need anything else in the meantime, please don't hesitate to reach out.

April 02, 2024

Candace Rabourn rocks! ! She is very professional and cares about the customers needs. I am repeat customer. Total of 3 Jeeps, 2 Alfa Romeo and 1 Fiat. More

by sergiooliveri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Rabourn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Sergio, thank you so much for your kind words and loyalty! Candace Rabourn is indeed a star, and we're thrilled to hear about your positive experiences with her. We appreciate your continued trust in us and look forward to serving you with the same excellence in the future.

April 01, 2024

I had a great experience. Roman and the team went above and beyond, checking brake pads and tires upon my request. Roman took the time to get me a quote on new tires even thou More

by mbray199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're thrilled to hear that Roman and our team went above and beyond to ensure you had a great experience. It's always our goal to provide exceptional service and make sure our customers' needs are met. We appreciate your business and look forward to serving you again in the future!

April 01, 2024

Great services, friendly staff. I trust them to get my car done right. Thank you. More

by nguyenml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team and that you trust us with your car. We appreciate your trust and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

March 31, 2024

great service. in and out right away. very detailed. explained everything.quoted replacement tires for me while i was there More

by rainman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us and that our team provided you with excellent service. We always strive to be efficient and thorough, ensuring that our customers are well-informed. If you have any further questions or need assistance with your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future!

March 31, 2024

I was told it would take 2 hours to fix my car. It took 5 and a half. More

by dehaanj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. We're truly sorry for the inconvenience caused by the delay in fixing your car. We understand that your time is valuable, and we strive to provide efficient service. We apologize for falling short of our usual standards and appreciate your feedback. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

March 31, 2024

Took awhile to get an Appointment but the service and service advisor were great. Quickly found the problem and clearly communicated what my options were. We’ll be back. Thank you Taylor! More

by rebecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that despite the initial wait for an appointment, you found our service and service advisor Taylor to be great. We always strive to provide efficient and clear communication about your vehicle's needs. We're glad we could quickly identify the problem and present your options clearly. We look forward to welcoming you back for your future automotive needs. Thank you for choosing Zeigler Grandville!

March 30, 2024

I had transmission concerns with my truck. I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 More

by matt.heeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster, Kasandra Huff
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March 29, 2024

Great staff, great salesman, great finance manager, great service advisers and department. Regards. Thank you More

by EGOODGI
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw, Corey Claxton, Derek Fitzpatrick
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear about your positive experience with our team at Zeigler Grandville! Thank you for taking the time to share your kind words. We're dedicated to providing exceptional service at every step, and we're thrilled to have exceeded your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Warm regards!

March 28, 2024

They’re great! I trust them to get the job done well. Customer care by Derek is always great. More

by JUSTINMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick, Roman Witucki, Kasandra Huff
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Justin, thank you so much for your kind words! We're thrilled to hear that you trust us to take care of your vehicle and that Derek has provided you with excellent customer care. We appreciate your support and look forward to continuing to provide you with the best automotive experience possible.

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