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York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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778 Reviews of York Dodge Chrysler Jeep

May 20, 2022

Steve Hernandez was very helpful and kept us informed throughout the complex repairs required. The service team was very polite and the explanations after the repairs (including pictures) really helped w More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
May 20, 2022 -

York Dodge Chrysler Jeep responded

We truly appreciate you taking the time to write such a nice review, and trusting the York Dodge Chrysler Jeep Ram team to take great care of your vehicle. It is our pleasure to provide professional, helpful service and an overall great experience. We look forward to welcoming you back again next time.

May 16, 2022

Always wonderful. Let me know what needs to be handled, fixed and do their best to make sure I am well taken care of. More

by SWEDCO Rosie Shores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 16, 2022 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share this great feedback with us! We are happy to see you consistently enjoy wonderful service working with the York Dodge Chrysler Jeep Ram team. We appreciate your business and look forward to seeing you again next time.

May 09, 2022

They are easy to work with. Scheduling is a pretty easy. The service staff is knowledgeable and friendly More

by jhclousejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 09, 2022 -

York Dodge Chrysler Jeep responded

Hello, it was our absolute pleasure to provide you with a friendly and knowledgeable experience here at York Dodge Chrysler Jeep Ram and we sincerely want to thank you for taking the time to leave us a five-star review.

May 05, 2022

Great service! Easy in and out in an expedient manner. No complaints Friendly staff. Thank You! More

by jfranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Tommy
May 06, 2022 -

York Dodge Chrysler Jeep responded

We are pleased to learn of the great experience that you had on your recent visit. The York Dodge Chrysler Jeep Ram Team invites you back for any future auto-related needs.

May 05, 2022

Competent service department and they get our trucks done quick. Communication is good along with the having parts in stock. More

by rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 06, 2022 -

York Dodge Chrysler Jeep responded

Rich, we appreciate the review that you have shared with our team. We are glad to know that our Service Department was able to get your trucks serviced quickly with excellent communication. Thank you for choosing York Dodge Chrysler Jeep Ram.

May 04, 2022

Everything has always been fine with my service at York. I only took one star off as they have the “Express Lane” for oil changes that says “fast” I was waiting for 2 hours so maybe it’s just me but I don’t More

by amberp670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name but he was great
May 09, 2022 -

York Dodge Chrysler Jeep responded

Hello, We are happy to know that you were satisfied with our services. If you would like, please feel free to reach out to us regarding any wait time you experience in the Express Lane. We look forward to connecting with you. Thank you. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

May 03, 2022

It’s all good, ez in/ ez out. Ez people to work with. Highly recommend! More

by Motwod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 04, 2022 -

York Dodge Chrysler Jeep responded

Thank you for the recommendation! Don't hesitate to come back to York Dodge Chrysler Jeep Ram for all your automotive needs! Take care!

April 29, 2022

replacement of coolant hose and recovery was completed in a timely manner. Labor cost for these replacements was high at $525 for the external accessible items. More

by duffyd2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cottman
May 04, 2022 -

York Dodge Chrysler Jeep responded

Hello, Thank you for sharing your review, as we wish to provide a high-quality experience for every guest. If you would like to discuss your feedback regarding our pricing, please reach out to us. Best regards, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

April 29, 2022

very good buying experience dealing with Austin Shepard I have had York work on other vehicles and have always been pleased More

by jgoodman4185@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shepard
Apr 30, 2022 -

York Dodge Chrysler Jeep responded

We love having you as a valued customer and look forward to providing you with the same high-level service for years to come. We hope to see you again!

April 29, 2022

no Ive don this twice already I was very happy with sales but im tired of filling this out More

by jgoodman4185@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shepard
May 05, 2022 -

York Dodge Chrysler Jeep responded

Thanks for your feedback and 5-star review. If there is anything else you need, please reach out to us at York Dodge Chrysler Jeep Ram.

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