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York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews
Call Dealership (928) 277-8741
View Awards

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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778 Reviews of York Dodge Chrysler Jeep

May 25, 2023

I bought the truck at York 4 years ago and a man named Jimmy was my main contact. He was great. Since then the truck is always serviced at York. Emily was my recent service tech and she and the cashier we More

by themaleoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
May 26, 2023 -

York Dodge Chrysler Jeep responded

We know the importance of having a great experience when servicing your car, thanks for choosing York Dodge Chrysler Jeep Ram to help. Your high rating and review are greatly appreciated.

May 22, 2023

They were wonderful from the start! Helped me find the perfect truck with the perfect options added on. Visited the service area for a recall and was impressed with their helpfulness More

by ckoubeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadly, I don’t remember the names.
Report | Print
May 22, 2023 -

York Dodge Chrysler Jeep responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership here at York Dodge Chrysler Jeep Ram. We are happy to learn that our Sales Team was able to find you the perfect truck. Highly-rated reviews like yours help us to continually improve to be the best.

May 17, 2023

Scheduling for service is never on time. Needs to work on getting jobs done as promised More

by carlmarsh520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
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May 19, 2023 -

York Dodge Chrysler Jeep responded

Hello, Your satisfaction is important to us here at York Dodge Chrysler Jeep Ram and we would like to discuss the wait time you've experienced during your recent service visits. Please reach out to us if you would like to discuss this further. Thank you, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

May 15, 2023

Fixed three recalls all at one time plus corrected another issue that had just occurred. Top notch service. More

by Rocktmn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 16, 2023 -

York Dodge Chrysler Jeep responded

Hello, and thank you for your positive 5-star review. We are delighted to read that our Service Team was able to resolve your recalls and provided top-notch service for you. Let us know here at York Dodge Chrysler Jeep Ram if we can be of any further assistance.

May 04, 2023

Very attentive to my needs. Repairs were performed in a timely manner, and correctly the first time. More

by BillG1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sheppard
Report | Print
May 19, 2023 -

York Dodge Chrysler Jeep responded

Our team here at York Dodge Chrysler Jeep Ram is proud to read that you had an excellent and attentive experience with us. Please feel free to reach out if there is anything else we can do to assist you.

May 02, 2023

Everything about buying and serving my new Jeep has been so easy. Even got in same day as I called for an oil change. Great work! More

by noelaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy was thoughtful and thorough.
Report | Print
May 19, 2023 -

York Dodge Chrysler Jeep responded

Thank you for leaving a positive rating and review for us at York Dodge Chrysler Jeep Ram. We are happy our Service Team was able to assist you with your oil change for your Jeep. We thank you for your business.

April 24, 2023

My experience has been a consistently attentive Service Department over the past 7 plus years. Customer Service is clearly a priority here. More

by Edbish777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hippe.
Report | Print
May 20, 2023 -

York Dodge Chrysler Jeep responded

To deliver the best experience possible, we try to set high expectations for ourselves here at York Dodge Chrysler Jeep Ram. We're so glad to receive your positive review. Our Service Department is available should you require any extra further assistance in the future.

April 05, 2023

Great service, sales and employees. Dealership is clean, comfortable. Everyone is helpful. Truck was delivered on time. More

by mglen.foster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Simson
Report | Print
Apr 06, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your positive 5-star experience with us. We are thrilled you had a great experience with our Service, Sales Team, and employees. Our teams take pride in providing a clean and comfortable dealership environment, and we are glad it was noticed. We are delighted to have delivered your truck on time and look forward to serving you again in the future.

April 03, 2023

Friendly, no pressure approach, knowledgeable about product. I would deal with them again when the time comes to purchase another vehicle. More

by dr_ranch_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Report | Print
Apr 03, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are so thankful for your stellar review and rating. Here at York Dodge Chrysler Jeep Ram, we strive to provide all of our valued customers with the highest quality service and care, so we are pleased to read that you received just that. It is thrilling to learn that we have earned your continued business, and we look forward to serving you again in the future.

April 01, 2023

My wife’s 2022 hellcat would not start. I was able to jump it but when I went to start it up the next day it would not start even after attempting to jump the battery. Had the car towed to More

by Pvchuck59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Apr 02, 2023 -

York Dodge Chrysler Jeep responded

Hello! Our Service Team is elated to have been able to assist you with the battery replacement on your wife's 2022 Dodge Challenger SRT Hellcat. It is always our goal to offer the best care to our customers here at York Dodge Chrysler Jeep Ram. Let us know if there is anything else we can do for you.

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