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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews
Call Service Center (914) 337-3800

1,927 Reviews of Yonkers Kia - Service Center

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September 08, 2022

Excellent Service, my advisor Efrain B. was amazing as always and kept me posted on the status of my car while I waited for it. All the staff are courteous and the waiting area was nice, c More

by JAYJOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
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Sep 09, 2022 -

Yonkers Kia responded

Thank you, Jayjor30, we love your reaview!

September 08, 2022

The receptionist was not pleasant . she started working with and then passed me on to Efrin. No coupons available and in going to have start going my own mechanic . More

by Emiko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
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Sep 09, 2022 -

Yonkers Kia responded

Also, we do have our service coupons up to date on our website. https://www.yonkerskia.com/service-specials.htm

September 08, 2022

Good, amicable service and also they kept me informed about the time the car was ready. Thank you. More

by rodriguez.hm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
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Sep 09, 2022 -

Yonkers Kia responded

Thank you, rodriguez.hm, our service team works hard every day and it's nice when it's recognized.

September 08, 2022

Nice & Good car provider and repair shop ever have I was in united States. Thanks. More

by Peterheo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Sep 09, 2022 -

Yonkers Kia responded

Thank you, Peterheo.

September 07, 2022

Price is anytime more up. . service is nice any time..but price are expensive. Don't like that.. More

by ARIANNABEJKO012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indira Then, Freddy Juseinoski
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September 06, 2022

Great dealership, don’t have to wait to long to take you and fix your car issues. More

by bigluke1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Yonkers Kia responded

We appreciate your choosing Yonkers Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success. Should you need anything in the future, please email us at customerservice@yonkerskia.com

September 05, 2022

At this time i dont have word's to describe the bad moment at that place More

by elizarojo93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Romano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Yonkers Kia responded

elizarojo93, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com Please provide your full contact info and details of your concerns, including who you worked with. Thank you! Hope to hear from you soon!

September 05, 2022

The advisor, Giancarlo is service oriented. He kept me aware of my vehicle from beginning to end. I appreciate his being proactive for the necessary repairs. More

by damiengreen60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlo.
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Sep 09, 2022 -

Yonkers Kia responded

At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

September 05, 2022

The staff was attentive and responded well to the needs of the car and the owner. More

by kper327
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Report | Print
Sep 09, 2022 -

Yonkers Kia responded

Than k you, Kper327, Hopefully, we get a second chance to improve our service and reach that fifth star!

September 05, 2022

amazing customer service! I dealt with two ladies at this location and they are wonderful ! More

by LDWORKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Yonkers Kia responded

It was a pleasure to serve you. Thanks so much for your positive feedback and good vibes.If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

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