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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews
Call Service Center (914) 337-3800

1,927 Reviews of Yonkers Kia - Service Center

Sort by
September 25, 2022

Service was good. Waiting area didn’t have enough seats. Extremely hot and needed shade. More

by Maestra16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2022

Super caring employees! !!! Kind and always giving. I would highly recommend Kia. The best company. Thanks. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Yonkers Kia responded

Thank you, Barbara, We appreciate your choosing Yonkers Kia for your auto care needs.

September 23, 2022

Friendly, knowledgeable, clean, and very busy. When you arrive at the service center you are greeted by the attendant who sets you up with the machine of people that treat you with respect and get More

by KBCAM64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Bianca , Efrain Barcos
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Sep 23, 2022 -

Yonkers Kia responded

KBCAM64, Thank you for your very detailed account of what to expect when you come to our Yonkers Kia Service Department. We appreciate your loyalty as a customer; we have no business without customers like you. Thank you for taking your time out to write a review for our team.

September 23, 2022

Service was great. Employees were friendly and caring. I am always pleased with the service More

by olds.tom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
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Sep 23, 2022 -

Yonkers Kia responded

olds.tom2, It's great to hear that you're always pleased with the service from Efrain and Darlyn. We appreciate your business and hope you continue to bring your vehicle to our team for auto care and maintenance. Thank you! Tip of the day: Most filters can be inspected or replaced during a routine oil change. These filters include the engine air filter, oil filter, fuel filter and cabin air filter. Be sure to have your filters checked on your next visit!

September 23, 2022

The staff is very helpful and pleasant and explain what have to be on vehicle More

by audrakelly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
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Sep 23, 2022 -

Yonkers Kia responded

audrakelly, Thank you for posting your 5-star review for Efrain Barcos here on DealerRater. We're glad that you enjoy his helpful nature and ability to explain what your vehicle needs. We appreciate your customer loyalty and hope that you keep coming to Yonkers Kia for years.

September 22, 2022

Mrs. DeLuca is extremely helpful! Always attentive and ready to assist with any questions I may have at the time of service! More

by bacci.mauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeLuca
Report | Print
Sep 23, 2022 -

Yonkers Kia responded

bacci.mauro, Thank you for posting a 5-star review for our service team at Yonkers Kia! We appreciate you and thank you for asking questions and allowing our team to serve you.

September 22, 2022

I’m not fond of the service center long wait times and small waiting area More

by figueroajoann7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cara Deluca
Report | Print
Sep 23, 2022 -

Yonkers Kia responded

figueroajoann7, Good news is coming your way! We are moving our service deparment to a brand new location with a HUGE CUSTOMER LOUNGE!! Watch for details coming soon! We are so excited and hope that you will be also. It's big, comfortable and convenient!

Sep 23, 2022 -

figueroajoann7 responded

Excellent

September 22, 2022

Very helpful ,excellence in quality of service ,professionalism and I will recommend them to my family and friends More

by GAPEREZ093068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Mohammed Khan , Marc LaMassa
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Sep 23, 2022 -

Yonkers Kia responded

GAPEREZ093068, Wow! It looks like everyone helped you! The combination of customer service from our sales team and service team showcases teamwork at its finest. We appreciate your recognizing our entire team. Tip of the Day: Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money. During a brake inspection, all major components — rotors, brake pads, shoes and brake lines — should be evaluated.

September 22, 2022

Friendly Staff, Mike is the best and my entire family has Kia from here. Thanks More

by SONJADL09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Sep 23, 2022 -

Yonkers Kia responded

SONJADL09, Thank you for your 5-star review! We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! Respectfully, customerservice@yonkerskia.com

September 21, 2022

Staff was helpful, polite and very professional. The office was clean and they provided coffee and bagels. More

by josephg107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female with tattooed arm. I forget her name very sweet.
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Sep 23, 2022 -

Yonkers Kia responded

josephg107, Good evening! We appreciate your taking time out to post a review and let everyone know that we have fresh coffee and bagels for our customers in our service department and that you felt our team was kind. We appreciate your customer loyalty and hope you continue to bring your vehicle for auto care service.

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