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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews
Call Service Center (914) 337-3800

1,927 Reviews of Yonkers Kia - Service Center

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October 26, 2022

My experience with Kia service this time was a success due to Cara and the personal attention and beyond service she devoted to my issues. She was persistent, caring and courteous, all the time communicat More

by STEVENRW.GEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Deluca
Report | Print
Nov 09, 2022 -

Yonkers Kia responded

Thank you so much for sharing your story and posting about your awesome experience with us at Yonkers Kia, rating us with 5 BIG STARS! We appreciate your taking the time to provide feedback. If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

October 25, 2022

Over Priced Broke my glovebox Cara is a gem of a person give her a raise! More

by Give Cara a raise to keep her. She’s the best!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara 10 Stars!!!!
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Nov 04, 2022 -

Yonkers Kia responded

Thank you for the feedback, we will definitely take this into consideration.

October 24, 2022

Jessica was very helpful and went beyond making it a good service experience. Making sure I got home . Parts should be on hand it took 6 days to get my care back. . More

by Joeyb4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, Efrain Barcos
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Nov 04, 2022 -

Yonkers Kia responded

Thanks, Joeyb4u2, hopefully we can get a second chance to get that fifth star.

Nov 04, 2022 -

Joeyb4u2 responded

Sure I;ll be for an inspection in a few months . The clamp on the right side rear needs to be fixed supposed to fix on last visit , And my tired pressure light was suppose to be fixed it keeps on coming on. It was not fixed I only expect to be charged for the normal inspection. I want the other two things that I mentioned above.

October 24, 2022

Everyone is professional, friendly, and knowledgeable. We were kept apprised of what service was needed, and our car was ready for pick up at the time it was promised. More

by auntiemarylouie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Nov 04, 2022 -

Yonkers Kia responded

Thanks, Auntiemarylouie, see you next time.

October 24, 2022

Great attention! Very approachable team and clean facility! Quick and easy service! Love the courtesy pick up and drop off! More

by VACASTILLO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlos, Efrain Barcos
Report | Print
Nov 04, 2022 -

Yonkers Kia responded

Thanks, Vacastillo7, we are proud of our space and it is nice when it's noticed.

October 21, 2022

Place s clean staff very courteous let customer knows how long tee wait will be More

by khemcoomarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Yonkers Kia responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Yonkers Kia. We look forward to serving you for many years to come! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

October 20, 2022

The service was prompt and effective. The lady service rep was polite and helpful too. More

by girish.subramaniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Yonkers Kia responded

On behalf us all of us at Yonkers Kia, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

October 19, 2022

Terrible service. Will never go back there. Will not recommend to anyone. Stay away from Yonkers Kia More

by Sweethome1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Deluca
Report | Print
October 18, 2022

Good dealer and I recommend it to anyone to take there car there because the service is the best More

by babyfacebmf1584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

babyfacebmf1584 responded

The best

October 17, 2022

Always have a pleasant experience when I visit this dealership. Keep up the great job!! More

by govikram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Oct 27, 2022 -

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

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