Yonkers Kia

I been to many different car dealerships. Kia team provided me with the best customer service. Ramon Mendoza was beyond great, he left with me no doubts and even answered my phone calls off t Kia team provided me with the best customer service. Ramon Mendoza was beyond great, he left with me no doubts and even answered my phone calls off the clock. This is what I called great customer service. Not only did he provide an awesome experience, he mad me feel like family and you don’t get that at a lot of car dealerships. He also didn’t make me feel he was just trying to get me a sale. I will referred him to family/friends/ as well as Co workers. Also, I will like to thank Melvin Reyes and Juan Vadi for constructing the deal and making this awesome “K5 GT MODEL” my reality… More

Initial sales person (initials CC) took initiative to talk with manager for the best possible deal. She didn't make any promises or even tell me, so I was pleasantly surprised when he reached out to me. talk with manager for the best possible deal. She didn't make any promises or even tell me, so I was pleasantly surprised when he reached out to me. Indeed it was an awesome deal. There was zero sales pressure, just information and quick responses. The lovely sales representative (initials TS) who helped me on pickup day is off the charts amazing! She followed thru on everything, responded off hours and has a super Attitude. You know who you are! In over 20 years of leasing, this was my best deal and best lease experience! More

Paid for a coolant change. Thank goodness I checked the container. Fluid was halfway below the minimum line. Had to take it back to the mechanic to have it adjusted. My confide Thank goodness I checked the container. Fluid was halfway below the minimum line. Had to take it back to the mechanic to have it adjusted. My confidence level in their ability to do the correct thing has been lowered. I have been going there for a very long time. I hope this was just a one off thing. More

Nelvin was an informative, helpful, personable salesman who made the experience positive. I a happy with my choice who made the experience positive. I a happy with my choice More

Great service a well as amazing customer support . Was able to accommodate my needs and concerns. Was able to accommodate my needs and concerns. More

The experience was outstanding! Javier and Jonas made the entire process easy and quite pleasant. Dealership is beautiful and the finance Mgr was awesome as well. Very professional. Javier and Jonas made the entire process easy and quite pleasant. Dealership is beautiful and the finance Mgr was awesome as well. Very professional. Give those guys a raise!! More

I purchased a used Jeep on Saturday April 13th and here it is Saturday April 27th and I still am unable to pick up the Jeep from the dealership because the vehicle does not have a title. I am the one who c it is Saturday April 27th and I still am unable to pick up the Jeep from the dealership because the vehicle does not have a title. I am the one who constantly has to contact the dealership to find out the status daily basis. They should give me a decent discount on this vehicle for the inconvenience. The jeep has also been insured with Geico since April 13th yet I haven't driven the vehicle at all. More

The work is still incomplete. My Niro continues with the same concern. It seems as though the transmission is slipping, every so often. Otherwise, your crew was excellent. My Niro continues with the same concern. It seems as though the transmission is slipping, every so often. Otherwise, your crew was excellent. More

Great costumer service, didn’t have to wait for, for someone to take care of me, explained the work and how long it would take and they also provided a rental someone to take care of me, explained the work and how long it would take and they also provided a rental More

I have been a good customer of Yonkers Kia over quite a few years. I was not pleased from the service I received this past visit. I have been paying the service costs, which have been high. They wouldn’t t few years. I was not pleased from the service I received this past visit. I have been paying the service costs, which have been high. They wouldn’t take care of a minor additional service request I had. More