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Woodhouse Ford of Omaha
Omaha, NE
563 Reviews
Woodhouse Ford of Omaha is your destination for new Ford vehicles, quality used cars, and exceptional customer service in the Omaha metro area. From the hardworking Ford F-150 and Super Duty lineup to the family-friendly Explorer and Escape, we offer a vehicle for every lifestyle and budget. Our experienced team is committed to making your car-buying experience simple and stress-free with competitive financing options and transparent pricing. Our factory-trained technicians are also here to provide expert maintenance and repair services using genuine Ford parts, helping keep your vehicle performing its best.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 563 reviews
October 02, 2007
I took my 2002 Mustang into the Atchley dealership for repair. The mechanic gouged a piece of molding and never informed me of the incident. They had to empty the glove box and the contents were strewn ov repair. The mechanic gouged a piece of molding and never informed me of the incident. They had to empty the glove box and the contents were strewn over the back seat and they smeared the windows without cleaning them. Once I found the gouge I took the car back and they ordered a new part. From the time I took the car in 3 weeks ago it took 4 trips to repair the original problem and to replace the damage done to my car. They offered to detail my car for all the trouble I had experienced. I agreed and felt it was a reasonable solution. I picked up the car and the bugs were not even cleaned off the bumper. Completely unacceptable but followed the course the repair of the repair, shoddy work. I called the dealership manager and told him of my decision of never returning to the dealership after explaining the whole story. He said, I am sorry to hear that, and then hung up. No response to the workmanship of the dealership. I emailed the dealership asking for the owners email address and they did not respond. Be careful when dealing with this dealership. More
by alwayslearning
Employees Worked With
3
August 01, 2004
I bought a 2001 Taurus and have had nothing but problems with it. When I drove it off the lot they told me that everything was checked out and passed all of the certification checks. As I was driving it hom with it. When I drove it off the lot they told me that everything was checked out and passed all of the certification checks. As I was driving it home I notied that it had a severe pull to the right. I checked the tire pressure and one of the front tires had 110 psi in it. One month later, the steering wheel began to shimmy while I was going down the road. They told me ther was a defective set of tires on the car and refused to put a new set on it. I ended up putting a new set of tires on it, and the steering wheel still shimmies while going down the highway. I tired to take it in while it was still under warrenty and the problem was still never fixed. Now that the car is out of warrenty it has costs me several hundreds of dollars and the same problem still exists two years later. Achley Ford has made me feel as though they unloaded a car on me that they knew had a problem with it in the first place. I feel like I have been screwed. More
by aripley
Employees Worked With
Brian Byrkit
