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Woodhouse Buick GMC of Omaha

Omaha, NE

4.3
1,466 Reviews
Woodhouse Buick GMC of Omaha is a full service dealership providing knowledgeable sales and service for all your vehicle needs. With a large indoor showroom you can comfortably shop a huge selection of new Buick and GMC vehicles along with certified pre-owned and used vehicles. Experience the Woodhouse difference and purchase your next vehicle with confidence at Woodhouse Buick GMC of Omaha.
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11911 I St

Omaha, NE

68137

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Showing 1,466 reviews

November 20, 2020

Would appreciate if service people didn’t change ALL settings for seat and all mirrors. Sean did fine checking me in and on scheduled time More

by PAT47NANC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 23, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback.

November 19, 2020

I was taken care in that my auto body work was done to my satisfaction which I am grateful for. Thank you all who worked on my car! Excellent job! More

by KMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auto Body
Nov 19, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for servicing your vehicle at Woodhouse Buick GMC!

November 19, 2020

Stephanie did a great job. She explained things clearly and thoroughly. She gave me good instructions on how to get my tire rebate. She did a very professional job. More

by CBKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie in service department.
Nov 19, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review!

November 19, 2020

Always reliable and dependable. The service department does not recommend work that is not needed at the time of service. Always check the vehicle thoroughly. More

by CHRISTIEMILLER152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help. Thanks for leaving us a review!

November 18, 2020

We had previously dealt with Plaza and are satisfied with Wood house but think salesmen and staff were better before. Vehicle we were purchasing not on site and doesn't have everything we were told it had. D More

by LSSKEEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Seth Krasne
Nov 19, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

November 18, 2020

Stephanie in service was outstanding. Car was done timely and at price she quoted. Ordered wrong parts but called and updated me and took care of it at same price. More

by Mike W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie the Service Advisor
Nov 19, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

November 17, 2020

I bought this vehicle sight unseen. It was well described, and was delivered to my door. I usually do not do business this way, but Jim Ziepke made me feel confident! More

by tjmontgomery79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ziepke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help. Thanks for shopping at Woodhouse Buick GMC!

November 16, 2020

Sales was a good experience, but the people who install the accessories were disappointing to me and i felt that my new vehicle wasnt respected. More

by Lord vader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Cruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

November 16, 2020

The service team at Woodhouse Buick GMC is great! Doug helped to determine what was causing the issue with my vehicle and they resolved it! I was hapoy to be able to drive a loaner since they needed a fe More

by REDHEAD1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team - Doug
Nov 17, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for visiting Woodhouse Buick GMC!

November 16, 2020

Hard to rate our first experience but the service dept didn’t correct the problem. After calling us that the vehicle was repaired and we could pick it up, didn’t get more than a mile from the dealership More

by diwilcox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug in service
Nov 17, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

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