Wondries Toyota - Service Center

Jonathan, the drive manager is awful, providing unacceptable customer service. Basically this guy Alex told me one story with no charge, but Jon told me another with fully charge. Totally wasted my unacceptable customer service. Basically this guy Alex told me one story with no charge, but Jon told me another with fully charge. Totally wasted my time to go to this dealership. Alex, on the other hand, is a "good" actor. His attitude changes 180 degree. Never go back to them. More

Since my maintenance from the beginning, they have dropped the ball on all the easy details. Aside from maintenance, they have on all occasions incorrectly or failed to update my phone number result dropped the ball on all the easy details. Aside from maintenance, they have on all occasions incorrectly or failed to update my phone number result in me having to check on their progress each time. On the major service occasions, they were suppose to wash the car as well, but only washed half of it. The final time, they didn't wash it at all even though it was included in the $400.00 major maintenance which is clearly stated in the brochure. I left a message with the customer relations manager and yet to receive an apology or anything. Go figure. More

This dealership sucks big time! they don't disclose in a previous purchase that they altered the car and that the manufacturer's informed us they didn't know notingh of such alteratios. They made us to buy previous purchase that they altered the car and that the manufacturer's informed us they didn't know notingh of such alteratios. They made us to buy 7 years extra warrany, because they know the vehicle is not manufactured sealed anymore. Don't go to this dealership at all!!! Please shop at other Toyota and make sure you don't give your business. Even their Corporation name appears to be suspended from the California Secretary of State department of Corporations, this will tell you how bad they are. More

What more can you ask for? How about some SERVICE?! This place is one of the worst toyota dealerships I've ever visited. I tell them something is wrong and they tell me, "thats normal". You tell tha This place is one of the worst toyota dealerships I've ever visited. I tell them something is wrong and they tell me, "thats normal". You tell that to little girls who dont know jack about cars. Why would you lie to a guy who knows more about his toyota then any of your idiotic techs (besides the master tech)? A warranty is useless in wondries toyota because when you have a warranty, every creaking and ticking noise that you hear from your car is "normal". What more can you ask for? How about techs who knows how to drive a 6 spd transmission? Or atlease have the sense to look the the shift-knob after stalling 4 times because he couldn't find reverse. After I confronted this situation to the service manager, guess what he said? "Its okay, your car has a special clutch that can handle the stress". Hmmm...I wonder what kind of "special" clutch my 2001 Celica gt-s has??? NONE! It has the same type of clutch found in any sub-$100k car in the market. My clutch was toast from the idiot putting the car in 6th gear and revving the crap out of it. WORST TOYOTA DEALER IN S. CALIFORNIA!!!!!! More