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Wondries Toyota - Service Center

Alhambra, CA

4.7
2,202 Reviews

2,202 Reviews of Wondries Toyota - Service Center

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December 22, 2019

They did a good job today, but need to be careful when put air to the tires and don’t over the limits too much! More

by denichen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Wondries Toyota responded

Thank so for the wonderful review! We appreciate you greatly!

December 20, 2019

New facility is beautiful. Very nice and convenient lay out. Friendly and prompt service Tech came right out to get better understanding of suspension noise. Thorough. More

by jeff s
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Wondries Toyota responded

Thank you for the great rating, Jeff! We're so glad you like our new facilities, and we hope you'll come back to see us again soon. Have a fantastic day!

December 13, 2019

I have very good experience with this service. He treat us nicely, politely , respectful. I like the way you work fast and you work hard. Wonderful and perfect ! More

by fang8855fang
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Wondries Toyota responded

Thank you for giving us 5 stars! We are pleased to hear that you had such a wonderful Service visit. If you need anything in the future, we hope you will consider coming back to work with us again!

December 10, 2019

When I go Wondries Toyota, I look for John Kan only! He takes care all my car problems, very good service, very courteous! Thanks again John !! More

by Mark6260
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Wondries Toyota responded

Thank you for your kind words, Mark! We're so glad to hear that John has taken such great care of you and your vehicle. We look forward to seeing you again next time!

December 06, 2019

Great customer services! I got lost for the entrance Great customer services! I got lost for the entrance into the toyota care due to they are having street construction in the front and having a new o More

by TL
Recommend Dealer
Yes
Employees Worked With
Oska
Dec 06, 2019 -

Wondries Toyota responded

Thank you for the review! We're glad that you found us, and we hope you'll come back again once everything is completed to see all of our new facilities. If there's anything else we can do to help you, please give us a call anytime. Have a lovely day!

December 06, 2019

A quick and easy 5,000 miles service on my 1996 Toyota Camry with 325,000 miles. As usual John Kan provides me with a updated list of repairs and recommendations to be done at the next service because of More

by dyw6942
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Wondries Toyota responded

Thank you for the 5-star rating! We're so grateful that you choose to work with us for your Camry's service. As always, we will try to keep it in great shape for as long as we can, it has served you well! We look forward to seeing you again next time!

December 03, 2019

Best service representative, friendly, courteous and helpful. Explain everything that was to be done for my car. Made me feel welcomed. The waiting room is one of the best I’d ever been. Service was fas More

by Nomad
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Wondries Toyota responded

Thank you for the 5-star review! We're so glad to hear that your Service visit was so successful and pleasant. We hope you'll come back to see us again soon!

November 29, 2019

After car serviced, car still says maintenance required soon and new oil sticker is not placed on windshield. I wonder wheather service was performed. Disappointed More

by Bakarpete
Recommend Dealer
No
Employees Worked With
Di Wu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Wondries Toyota responded

Bakarpete, we regret to hear that you are disappointed with the service you received at Wondries Toyota. We would like to take a closer look into your situation so we can make things right, and ensure that you received the service that you came for. Please give us a call at 626-289-8000 at your earliest convenience. Thank you.

November 25, 2019

Had an appointment and showed up as scheduled and was made to wait 15 minutes before being helped, this is with me parking the car and entering the location to ask for help. I was told to wait for an att More

by DSalvador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not have their names
Dec 02, 2019 -

Wondries Toyota responded

DSalvador, we are sincerely disappointed to hear that you are dissatisfied with your service from Wondries Toyota. Your business is very important to us, and we agree that your time is incredibly valuable. While our service drive does get busy, our goal is to never have a customer waiting longer than absolutely necessary for their vehicle maintenance. We regret that this was your experience with our service drive, and we hope to have an opportunity to make things right. Please give us a call at 626-289-8000 so we can discuss this in further detail. We hope to hear from you soon, thank you.

November 17, 2019

Good service and polite staff. I love the new location. I recommend your location to my friends and family member’s. Keep up the good work More

by Marisol Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
Nov 18, 2019 -

Wondries Toyota responded

Thank you so much, Marisol! We are so glad to hear that you had such a wonderful visit, and we appreciate your recommendation to others. Let us know if you need anything else, we are here to help!

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