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Wondries Toyota - Service Center

Alhambra, CA

4.7
2,202 Reviews

2,202 Reviews of Wondries Toyota - Service Center

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February 22, 2020

Excellent job.People there are very nice, trying to help Excellent job. People there are very nice, trying to help all the time Very efficiently finished the work. Little surprise for so fast to get my c More

by evasitu
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Wondries Toyota responded

Thank you for this glowing review! We do our best to treat every customer with respect, and so we are glad you had that experience with us! Thanks for choosing us, and we hope that you will come back.

February 18, 2020

Great prompt service. No hassles. Communication was easy. Notified me when the job was completed. Great techs and representatives. Thanks. Would come back again to service the vehicle. More

by Msanti567
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
Feb 19, 2020 -

Wondries Toyota responded

Thank you so much for the recommendation and the fantastic rating! We strive for nothing but the best customer service so it is nice to see when we hit the mark. Please, do not hesitate to reach out should you need anything more from us! We look forward to having the opportunity to work with you again in the future!

February 13, 2020

Good service Easy no stress, finished the work as promised time.. plenty room to sit, drink coffee, took some popcorn, watching TV, Time was going fast, I will be More

by Rod8pau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Wondries Toyota responded

Thank you for the great review, Rod! We're so glad you had such a pleasant experience during your visit, and we thank you again for choosing to work with us. If you need anything else down the road, please don't hesitate to call!

February 07, 2020

Great honest service every time. I only see John Kan for service. He is honest and efficient. I have gone to John over 15 yrs! Highly recommend Wondries for service! More

by Nathansaki
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Wondries Toyota responded

Thank you so much for sharing! It's an honor to be your service center of choice, and we greatly appreciate your loyalty. As always, we are happy to help if you may need anything else!

January 18, 2020

Very nice and clean, everyone was really helpful. John Kan was awesome polite and very professional. I left very happy with your service. You guys are great More

by Fluffy
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Wondries Toyota responded

Thank you for your kind words! We love to hear about great visits, and we are glad that we could meet your expectations for service. If you need anything in the future, please let us know!

Jan 21, 2020 -

Wondries Toyota responded

Thank you for the great review! We are so glad you had a wonderful experience with us - we look forward to serving you again!

January 18, 2020

The reason I have a Toyota Highlander is because of the service I receive from Cheung "John" Kan at Wondries Alhambra. I feel like I am treated as their most important customer. I praise John at Wonries More

by Lyndapsullivan
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Luong
Jan 21, 2020 -

Wondries Toyota responded

Thank you for the review, Lynda! We appreciate the trust you have in our team to take care of you and your SUV. We look forward to seeing you again next time!

Jan 21, 2020 -

Wondries Toyota responded

Thank you for the great review - we are so glad you're in a car you love because of the exceptional service from John. You are important to us and we appreciate your business!

January 15, 2020

The representative that assisted me was Di Wu. I am a senior citizen and have difficulty hearing. Mr Wu was patient, knowledgeable, and professional. He patiently answered all my questions. More

by Dma
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Wondries Toyota responded

Thank you for giving us 5 stars! We are glad you chose to work with us, and it is very good to hear that Di was so attentive during your visit. If you need anything more from us, please call or stop by the dealership!

January 08, 2020

Pleased with service department. Advisor, Vanessa, kept me apprised when it was going to take longer she offered to give me a ride home. When my car was ready she offered to have someone pick me up. Car More

by Zevahc
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 09, 2020 -

Wondries Toyota responded

Thank you for the review! We regret that your service took longer than initially anticipated, however we are glad to hear that our team took such great care of you in the meantime. If there is anything more we can do to improve your experience for your next visit, please let us know!

January 04, 2020

Wasn't thrilled with the customer service from anyone except my service writer and Json in sales. Everyone else was unpleasant. Didn't even vacuum my car out. More

by Dolphngoddess
Recommend Dealer
Yes
Employees Worked With
Didn't get name
Jan 06, 2020 -

Wondries Toyota responded

We regret to hear that you were not happy with your experience with customer service at Wondries Toyota. Your business is very important to us, and we believe each customer deserves the best service and utmost respect. We are glad your service writer and Jason were a strong representation of the business we aim to provide. If you’d like to discuss further, please give us a call at 626-289-8000. Thank you.

December 24, 2019

Great service, people were very professional; pleasant and attentive. From the fifteen minutes that I’ve had the truck back everything seems okay so far. However, it was disappointing to discover that as More

by cancer_ox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Wondries Toyota responded

Thanks for your review! We're glad our service team could provide an enjoyable experience for you. We will pass your feedback along and hope to see you again soon.

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