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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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April 27, 2018

Overall check I needed an oil change, check my tires and other things before a long road trip. Mr. Duggan took care of everything that I needed. I always bring my c More

by SELENADUGGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
May 11, 2018 -

Wolfchase Honda responded

Selena, thank you for trusting Wolfchase Honda with your recent vehicle service. I'm happy to hear that Tony took great care of you. Tony is a valuable member of our Service Team and we are lucky to have him on our staff. We appreciate your loyalty and look forward to serving you again,.

April 27, 2018

Oil change I never have any problems, Dexter Alexander in the service department is always friendly, courteous and helpful. They do a fantastic job and get me More

by CTANNER02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
May 14, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda for your vehicle's service needs. We realize you have many choices when it comes to service and we certainly appreciate your loyalty. Dexter is a valued member of our Service team and I will make sure he gets a copy of you kind remarks. Thanks you for your business and we look forward to serving you again.

April 26, 2018

Honda Civic. Excellent service! It was my first time being at the service dept. I was very pleased with how smoothly things went. I would be very happy to recommend the Service Depar More

by CONNIE1445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Duggan, Larry Brewer
May 09, 2018 -

Wolfchase Honda responded

Connie, thank you so much for your 5-star review and for your recommendations. It's great to hear you enjoyed your visit to our service department. We appreciate your loyalty and look forward to serving you again.

April 26, 2018

Great service, very attentive Dexter is always helpful and attentive. I look out for an elderly neighbor and I know when I send her to Wolfchase Honda, Dexter will take care of her More

by cmtabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter
May 09, 2018 -

Wolfchase Honda responded

Thank you so much for taking time out of your day to provide feedback on behalf of our Service Department. Dexter is a very valuable member of our Service Team and it's so nice to hear that you always find him helpful and attentive. We truly appreciate you and your neighbor's business and we look forward to seeing you again.

April 26, 2018

Amazing speed and service From the moment I pulled in, I was greeted with fast and courteous service. Most places don't give both. It's either fast or it's courteous. But Wolf More

by AISHACHEATHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola,Steven Pilate
May 09, 2018 -

Wolfchase Honda responded

Aisha, thank you so much for your wonderful review. We strive to provide customer experiences like this, so it's rewarding to read your comments. I will make sure Jeff gets a copy of your remarks. We truly appreciate your business and look forward to serving you and your Happy Honda again.

April 26, 2018

Exceptional as always I have been taking my Honda Odyysey since 2011 to Dexter. He is like family, he will take care of everything. I just have to pull up. What a blessing More

by Johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter and Tony Johnson
May 09, 2018 -

Wolfchase Honda responded

Mr. Johns, thank you for your kind remarks and thank you for your loyalty. You are completely right, people do matter, and we strive every day to provide truly exceptional service. Dexter is amazing and we are really lucky to have him on our Service Team! We truly appreciate your business and look forward to serving you again.

April 26, 2018

Dirt car Came in to get new key made and get my new car detailed. We took the car home dirty (it was a weekend and kinda late) I get that but when you buy a ne More

by STEVIE.MARIE.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric service department , John Lau
May 09, 2018 -

Wolfchase Honda responded

Ms. Collins, thank you for allowing Wolfchase Honda to earn your business recently. I'm happy to hear the you found John and Eric to be professional and you were happy with your experience with them, but it's very disappointing to hear that your vehicle was not cleaned properly. I will pass your comments along to our Service Manager and Sales Manager so that they can discuss this will all parties involved. Thank you for your business and we wish you many safe and happy miles in your new Pilot!

April 26, 2018

New car first oil change I drove into the garage and was promptly met by a service technician. I received fast and courteous service. The wait time was 30 min or less. The ser More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Fortenberry
May 09, 2018 -

Wolfchase Honda responded

Jane, thank you for your wonderful review. I'm happy to know that you appreciate our extended hours, and found your service experience to be fast and courteous. We strive to provide truly exceptional service, so it's always great to read comments like yours. We appreciate your business and look forward to serving you again.

April 26, 2018

Service The service at Wolfchase Honda is awesome. Terrance Williams, Skalar,, Abdul, and Reggie are the best. They make sure that their customers are satisfi More

by sarahalexander87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Wolfchase Honda responded

Sarah, thank you for trusting Wolfchase Honda with your vehicle's service. It's great to hear you enjoy dealing with our staff. We are proud of our team here and we strive to make our customers feel comfortable. Thank you for your comments and we look forward to serving you again.

April 25, 2018

Excellent Experience Wolfchase Honda consistently provides outstanding customer service comprised of professional staff willing to go the extra mile. The maintenance compl More

by AE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scola
May 09, 2018 -

Wolfchase Honda responded

Thank you for taking time out of you day to leave positive feedback for our Service Department. We strive to provide truly exceptional service, so it's rewarding to read your comments. I will be sure to pass them along to both Trevor and Jeff. We truly appreciate your loyalty and look forward to serving you again.

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