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3,976 Reviews of Wolfchase Honda - Service Center
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August 22, 2018
Excellent service and friendly and very prepared and gave appt at the right time, gave the right estimate, checked if there was any recall and overall excellent and very prepared and gave appt at the right time, gave the right estimate, checked if there was any recall and overall excellent More
by PAUL_GUN
Verified CustomerEmployees Worked With
Skyler Lewis
August 21, 2018
Service of pickup Timely service with friendly staff. Comfort waiting room. I live in Jackson,Tn and drive several miles because of your staff and service. Keep up the Timely service with friendly staff. Comfort waiting room. I live in Jackson,Tn and drive several miles because of your staff and service. Keep up the good work and I will be a loyal customer in the future More
by CCOLLEYDOG
Employees Worked With
Jeff Scola
August 21, 2018
Service Repair Department The Service Tech Jeff who assists me is always courteous , friendly and helpful, as well as the other staff. My experience overall was good each time The Service Tech Jeff who assists me is always courteous , friendly and helpful, as well as the other staff. My experience overall was good each time I visit; even though I don't like visiting often it's too expensive. More
by peggy.smith-porter
Employees Worked With
Jeff
August 21, 2018
Oil Change Service was Awesome Service Provided was awesome and the Representative and the workers over there was Excellent, and the service was upto date , overall experience was p Service Provided was awesome and the Representative and the workers over there was Excellent, and the service was upto date , overall experience was perfect.thanks wolfchase Honda More
by MUNIRA4AZEEM
Employees Worked With
Lea Lawrence
August 21, 2018
Service Department" The Service Tech Jeff who assists me was very courteous , friendly and helpful, as well as the other staff especially my sales rep Ali Pirani, I ca The Service Tech Jeff who assists me was very courteous , friendly and helpful, as well as the other staff especially my sales rep Ali Pirani, I called him because this was my first time receiving service on my car and he made sure everything was set up and ready to go for me when I arrived . I would recommend him to all of my family and friends looking for a new car and professional service. My experience overall is great each time I come here. More
by MICHAELIRVING123
Employees Worked With
Jeff Scola, Ali Pirani
August 21, 2018
Sad experience. Arrived at 10:20 for 10:30 appointment. I Was told oil change and air filter would take a little over an hour. That would be fine since I needed to le Arrived at 10:20 for 10:30 appointment. I Was told oil change and air filter would take a little over an hour. That would be fine since I needed to leave to pick up my granddaughter by 2:00. I waited for the hour, while all that were in the waiting room when I arrived were eventually reunited with their cars. More people came and took their place in the waiting room. Several of the service employees would come into the waiting area to give the customer an update on their vehicle. I never saw my person. Finially I decided to ask how things were progressing. But my service person must have gone to lunch. More people were leaving the waiting area. When it totally emptied again I went looking for my service person. It was now 1:30. I was tired, hungry and needing my car. My service person was surprised to see me so she looked on the computer and saw I was next in line. After I told her I had to leave by 2:00 she goes back to check on my car. They apparently didn’t start on it until then. I checked out at 2:16. Why was I not checked on, why did I not get updates like everyone else did and in the age of computers how hard is it to keep up with your customers and how their vehicle is progressing through the system. I was given a coupon for a free oil and filter change so I would give you a positive feed back. I will not be using it. More
by GMG0
Employees Worked With
Erin
August 21, 2018
Great customer service Tony Dugan was great Easy to work with, easy to understand and went out of his way to be helpful after the service was done. Tony Dugan was great Easy to work with, easy to understand and went out of his way to be helpful after the service was done. More
by FJMM72
Employees Worked With
Tony Dugan
August 19, 2018
Dexter plus coupon equals a winning combination Service Advisor Dexter is great to work with. I liked being able to make an online appointment. Dealer coupons or specials make service pricing comp Service Advisor Dexter is great to work with. I liked being able to make an online appointment. Dealer coupons or specials make service pricing comparable to other providers. With Dexter and the coupons, there is no reason to go elsewhere for service. More
by Mike G
Employees Worked With
Dexter Alexander
August 19, 2018
We were not happy! I called Saturday morning to get an appointment for Monday to have timing belt changed....almost $1,000 !!!!! “Skylar” assured me that they could do i I called Saturday morning to get an appointment for Monday to have timing belt changed....almost $1,000 !!!!! “Skylar” assured me that they could do it then and for me to bring it in. I told him I would be there in thirty minutes. I needed a ride because my husband had just been in the hospital and could not drive me back home. “No problem” they had someone to bring me home. We got there and was told that driver had been called and he was right around the corner. Would be on our way in just a minute. He lied to us!!!!! We waited 50 minutes for our ride home!!!! That really put a bad taste in our mouth. We hope our repair is done better than our riding problem!!! We will get a friend to give us a ride IF we ever HAVE to take it there another. We wish he had told us to wait at least an hour before we bring the car in because there was no one there at the time to bring us home and he was then across town!!! That could have avoided the problem. More
by ANNE5DAVID
Employees Worked With
Skylar
August 18, 2018
Excellent Service was fast and friendly. The staff was very friendly and professional. I went for an oil change and when they told me i needed windshield wipers Service was fast and friendly. The staff was very friendly and professional. I went for an oil change and when they told me i needed windshield wipers and a filter replaced they showed it to me and explained why it was important. I’m getting ready to drive out of town i feel better knowing that all tires and other things have been checked. More
by NIKIMOORE20
Employees Worked With
Dexter and Cody
