Withnell Hyundai
Salem, OR
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Very pleasent experience! A great car and wonderful experience. Thank you. I would reccoment the dealership to anybody without hesitation. My new car is a real pleasure to driv A great car and wonderful experience. Thank you. I would reccoment the dealership to anybody without hesitation. My new car is a real pleasure to drive too. More
Always been an A+ Experience Low key but knowledgeable. Helpful and friendly but not pushy. We left a competitor's lot after dealing with a very aggressive sales woman. We truil Low key but knowledgeable. Helpful and friendly but not pushy. We left a competitor's lot after dealing with a very aggressive sales woman. We truily appreciated Withnell's salesman, Josh and the time he gave us to beathe and think. More
outstanding Overall really good new car buying experience! Our salesman was on the ball, as soon as we arrived at the dealership,, Daniel liles was right Overall really good new car buying experience! Our salesman was on the ball, as soon as we arrived at the dealership,, Daniel liles was right there to help us. More
My customer experience I had a great experience with the purchase of my vehicle. Jason was a wonderful salesperson and helped me with my needs in the vehicle that I purchas I had a great experience with the purchase of my vehicle. Jason was a wonderful salesperson and helped me with my needs in the vehicle that I purchased. More
great service. This is the second time we have bought a car from this same dealership and we have had no problems, always friendly staff and great service. This is the second time we have bought a car from this same dealership and we have had no problems, always friendly staff and great service. More
My surprise car I really didn't intend to buy one that day, I was only out "looking", and was going to gather info etc. I guess I'd sum up the car as fine so far; se I really didn't intend to buy one that day, I was only out "looking", and was going to gather info etc. I guess I'd sum up the car as fine so far; seems to meet my needs fine; as for the personnel the 1st tier salesperson was friendly and I felt very comfortable with him, the 2nd tier, not so much, he struck me as pushy, the typical car salesman, but then I did drive away with one. More
Easy to work with no pressure Tony was very knowledgeable and helped narrow down our choices based on the features we were looking for. We are very pleased with our purchase. Dunca Tony was very knowledgeable and helped narrow down our choices based on the features we were looking for. We are very pleased with our purchase. Duncan in the service department is awesome. He explains things and answers your questions no matter how minor they might be. More
A dealership you can trust. I was treated exceptionally well by all the staff at Withnell on the three visits I made to their dealership before I finally made up my mind on the v I was treated exceptionally well by all the staff at Withnell on the three visits I made to their dealership before I finally made up my mind on the vehicle I wanted. They were so easy to work with and that's important to a woman making a purchase of this magnitude. Although I took a test drive I was not pestered on the phone or by email between the time I first went into their dealership and several weeks later when I finally made up my mind I wanted the Hyundai Santa Fe Limited. When I was ready to deal I called and they were thrilled I chose them to make my purchase. I credit them for my decision with the fact that I was NOT talked down to and NOT high pressured into anything. They earned my trust and my business with the way they treated me. More
Beware of this dealer One other reviewer called them dishonest and deceptive. That was exactly my experience too. When I asked about several faults with the car (one expen One other reviewer called them dishonest and deceptive. That was exactly my experience too. When I asked about several faults with the car (one expensive thing) that happened in the next few days after I drove off the lot, they (Mike, the finance manager) told me,"what do you expect when you buy a high mileage car?" So I checked with other dealers and they all (three) told me they would have taken care of the defects--good business, good reputation. Withnell Hyundai apparently doesn't follow the same guidelines. Buyers beware of the bad business at this dealership. Dishonest and deceptive indeed! More
The finance guy quoted me a four year payment plan, I asked for a three year term and he showed me the numbers for it. Shame on me for not doing the math or reading the fine details, but the shark put m asked for a three year term and he showed me the numbers for it. Shame on me for not doing the math or reading the fine details, but the shark put me in a four year loan. Which is better for him and the dealership. That, coupled with the fact that Hyundai misrepresented the miles per gallon on the Elantra GT 5 door as being 36 MPG (best I've ever gotten on the freeway is 29), means I will never recommend this dealership, buy or recommend a Hyundai to anyone. I did receive a letter from Hyundai saying they made a mistake in their test lab and realized the MPG is "1 or 2 MPG lower than published." 36-29 = 7...that's a 8 days of commuting gas I wouldn't have had to pay for. More

