Wilson Toyota of Ames
Ames, IA
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Spectacular customer service! I couldn't have asked for a better time on purchasing a vehicle, they made sure we were hydrated, felt safe in the environment and helped us pick a r I couldn't have asked for a better time on purchasing a vehicle, they made sure we were hydrated, felt safe in the environment and helped us pick a reliable vehicle for my family, 10/10 on going back for our next. Shoutout too our fantastic sales rep Carter Plueger, he had a huge smile on his face, he was very kind the whole way, and was professional, like I said customer service was amazing. Thanks again to Toyota for this amazing achievement for me and my family More
Great buying experience. Lots of friendly and helpful people. The only thing I don’t like about the Wilson experience is all of the on-line evaluation requests. Lots of friendly and helpful people. The only thing I don’t like about the Wilson experience is all of the on-line evaluation requests. More
Great service. Easiest vehicle purchase ever. Jessica was my sales provider and she was personable and competent. I didn't feel at all pressured into purchasing any Easiest vehicle purchase ever. Jessica was my sales provider and she was personable and competent. I didn't feel at all pressured into purchasing any extra I didn't want. All around good experience, and so far I love the vehicle. More
Answered every question. Responded to every communication in timely manner. Excellent customer service. Always found answers to questions not known at the moment. Responded to every communication in timely manner. Excellent customer service. Always found answers to questions not known at the moment. More
I enjoyed my whole experience. Knowledgeable staff and very friendly. Did a great job directing me to a car that hit all my must haves and budget. Knowledgeable staff and very friendly. Did a great job directing me to a car that hit all my must haves and budget. More
Had Sam as our sales person, he was amazing! My wife and I felt so comfortable and had zero pressure at all to get our ‘26 Tacoma. Had a great deal on it as well! Was able to do nearly everythin My wife and I felt so comfortable and had zero pressure at all to get our ‘26 Tacoma. Had a great deal on it as well! Was able to do nearly everything over the phone so it was super smooth! When we got to finance it only took maybe 10 minutes to get through all the paperwork. Very fast efficient and easy! This is my first Toyota so I was a little nervous at first but we absolutely love it! Will be going back to Wilson Toyota again! More
Had a good purchase experience here for a new Tacoma. Standard back and you expect but no pressure and they were honest and helpful after haggling. Very personable, very outgoing and very accommodating. Standard back and you expect but no pressure and they were honest and helpful after haggling. Very personable, very outgoing and very accommodating. Would definitely shop here again for my next vehicle. More
The process was easy and fast in selecting model and trim. Sales associate Alex very knowledgeable guided us to the cer we looking for. Phil the Business Manager explained all options and steps needed t trim. Sales associate Alex very knowledgeable guided us to the cer we looking for. Phil the Business Manager explained all options and steps needed to purchase the vehicle. Start to finish the transaction took less than four hours More


