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Williamson Cadillac - Service Center

Miami, FL

4.6
2,868 Reviews

2,868 Reviews of Williamson Cadillac - Service Center

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October 01, 2019

Auto repaired promptly The Williamson group of staff are most helpful and a joy to wok with.Work was completed in a timely manner and no issues identified More

by ED_PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKesson
Oct 02, 2019 -

Williamson Cadillac responded

Thanks for the kind words! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

Awesome customer service I have been doing business with Williamson for many many years. They never disappoint. They truly are the definition of great customer service. Fr More

by DENISEMARTINIRVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santos
Oct 02, 2019 -

Williamson Cadillac responded

We can't thank you enough for your repeat business and for leaving such a nice review! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

No follow up Buick was in shop for over a week, my agent never called me, I had to stalk him, then finally speak to manager. I know there was a strike, but this i More

by DENISSEROCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Varela
Oct 02, 2019 -

Williamson Cadillac responded

Denise, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

Excellent quality service excellent service! Best dealership I’ve ever dealt with. I’ve been a long time customer. I highly recommend Williamson Cadilac. The staff is very frie More

by Jlhelitedesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny ledesma
Oct 02, 2019 -

Williamson Cadillac responded

We are delighted to read that everything went well for you! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 28, 2019

Poor communication They had my car for a full week and I had to call them to find out what was going on. Then they explained that they couldn’t get parts because of GM More

by guitarcag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
Sep 30, 2019 -

Williamson Cadillac responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 27, 2019

Excellent The service was excellent in all respects! Everyone was friendly and the service was prompt. It is definitely worth the drive no matter where you li More

by ECOMMISH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angel Gonzalez
Sep 30, 2019 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 25, 2019

Perfect Great service!! And first class customer service. The attention from Julie and options are easy and simple. Makes options easy and facilitate to make More

by SIMBAKER_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 26, 2019 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 24, 2019

Hope maked good repair not happy with the car sold to me Long time for repair my SUV not happy with the sales of defective car most of the time in shop for diferents fails so far More

by TEOBALDOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Sep 26, 2019 -

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 20, 2019

Amazing Tony provided great customer service, he is a very attentive and understanding person. I would recommend to use him as your service advisor at William More

by AMaRTZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Sep 24, 2019 -

Williamson Cadillac responded

We truly value your business and kind recommendation! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 20, 2019

Service Always great service. Highly recommended. Richard in service is always attentive to the my needs. I really appreciate what everybody does at Williamso More

by gvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard L
Sep 24, 2019 -

Williamson Cadillac responded

Thank you for taking the time to leave this review for us! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

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