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Williamson Cadillac - Service Center

Miami, FL

4.7
2,704 Reviews

2,704 Reviews of Williamson Cadillac - Service Center

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December 11, 2019

Service Eddy de Armas muy amable Ahmed es muy amable y servicial tratando de encontrar el mejor precio, y Eddy de Armas también súper amable ... no más que de More

by BELKYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Rivery
December 10, 2019

Professional Willianson Cadillac. They are very professionals. I really liked the work done, how it was very clean, untraceable. Like nothing ever happened. Thank More

by 2003lisset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
December 09, 2019

Kept to long. It took way to long to get my car back. I was not given any status on my car unless I called in and then the status was always vague. Also the bathroo More

by Harolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike. Cashiers
Jan 09, 2020 -

Williamson Cadillac responded

This is not the experience we seek to provide, Harolu. Please get in touch with me directly so that I may address your concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2019

Excellent service and nice facility. Came in for an oil change. Was treated very well. Everything inside was nice. Car was washed and tires rotated also. Would have reviewed it for 5 star More

by aliciareed98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusleidy Sanchez
December 04, 2019

Service They provide an excellent customer service and short waiting time in the service center. Our sales rep Anthony Figueredo is the best, he takes time to More

by Roxana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie de Armas
December 03, 2019

Change oil This service is very good and Sr Varela in service is the best person he is very nice and have a attention very good and faster More

by Omar Ochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Varela
November 29, 2019

Horrible I have taken my Cadillac Escalade 2017 on many times for service and they have not fixed the problem. This car came with a transmisssion issue. I stil More

by YOHANDRA SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Williamson Cadillac responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2019

Great Well I really ended up at this dealership by accident I was to go to the collision center and upon leaving I got a flat tire the manager and staff was More

by jamespierce1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2019

Family Customer service, professional, was excellent, which is what I grew accustomed to. Mario has been my service advisor and though I missed him, He would More

by VICKS1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 02, 2019 -

Williamson Cadillac responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Eric does for Williamson Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 25, 2019

Excellent Customer Service From beginning to end excellent and friendly customer service from Ralph and Omar B. Then Kevin provided additional and superb support. I am very sa More

by Achavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Nov 26, 2019 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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