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This rating includes all service center reviews, with more weight given to recent reviews.
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1,829 Reviews of Williamson Buick GMC - Service Center
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October 15, 2019
Great I took my car to service. In the cup holder I had left my ring. Two days later I picked up my car and the ring was there. Thank you for your honesty I took my car to service. In the cup holder I had left my ring. Two days later I picked up my car and the ring was there. Thank you for your honesty , integrity and the respect you demonstrate to me. More
by Brenda
Employees Worked With
October 15, 2019
I love Williamson Cadillac The employers, the dealers, the place are perfect. This is my second time using a Cadillac from them. Even the services at the other side they are a g The employers, the dealers, the place are perfect. This is my second time using a Cadillac from them. Even the services at the other side they are a good team.I am very happy with Williamson Cadillac More
by DESIREE3
Verified CustomerEmployees Worked With
Other Employees :
David Belalcazar, Sergio Betancourt, Juan Alvarez
October 15, 2019
Great service Very friendly people to work with who keep me informed as the service for my vehicle progresses. Richard always uses text updates which is great in t Very friendly people to work with who keep me informed as the service for my vehicle progresses. Richard always uses text updates which is great in today’s busy world. More
by WilliamsonReview
Employees Worked With
Richard loero
October 15, 2019
Better service I always take my Buick Verano for service to your location, I have seen that service lines are getting longer and longer and no matter if you have an I always take my Buick Verano for service to your location, I have seen that service lines are getting longer and longer and no matter if you have an appointment or not Nobody check on your car or follow the line to see who’s car is there. The lady of front desk after being there for an hour waiting to be called told me that things change for worst I guess no more customers service or attention to detail how can Any car be there sitting by the service side and nobody check that car is scheduled for an appointment. Nobody check a list of schedule car with an appointment or walk in. I recommend more attention to customer service and don’t become like other devices. Quality over quantity that’s why we customers choose your location. Next time I print out my schedule appt to make sure it’s there and because I did online the lady was confused and couldn’t find it. Thank you More
by MECHEMV
Employees Worked With
Service Mario Rangel too sad for customers that he retired
October 15, 2019
Thorough and efficient For over 10 years I have found the service advisors at Williamson (especially John Varela) to be honest and interested in keeping my SRX running in to For over 10 years I have found the service advisors at Williamson (especially John Varela) to be honest and interested in keeping my SRX running in top condition. They are customer oriented with satisfaction being their goal. More
by Ron
Employees Worked With
John Varela
October 14, 2019
Service GMC Sierra 1500 SLT Great service visit for a recall and repair. Red carpet services throughout and greatly appreciated. Top professional personnel teamwork well pronounc Great service visit for a recall and repair. Red carpet services throughout and greatly appreciated. Top professional personnel teamwork well pronounced. Customer satisfaction above and beyond. Many Thanks for this opportunity to comment about this very important task. Signed MCC More
by misterbigmike
Employees Worked With
Mike McKesson
October 14, 2019
Always pleasent and perfect Went without appointment they took me home and car ready in a couple of hours. Always outstanding place to service Buick enclave and always recommend Went without appointment they took me home and car ready in a couple of hours. Always outstanding place to service Buick enclave and always recommend it More
by JN0
Employees Worked With
Lady can't remember name
October 14, 2019
Oil Change Service Easy to schedule appointment, staff is always top notch. Vehicle was ready when promised - easy pickup. One of the best coffee stations! Keep up Easy to schedule appointment, staff is always top notch. Vehicle was ready when promised - easy pickup. One of the best coffee stations! Keep up the good work! More
by George Miller
October 11, 2019
Escalada services Great work and service. My adviser, Tony Martinez is the best ever. Car was on time and could not be better the service I received Great work and service. My adviser, Tony Martinez is the best ever. Car was on time and could not be better the service I received More
by Guillermo
Employees Worked With
Tony Martinez
October 11, 2019
Another great experience Since the moment you arrive to the service department everyone involved is extremely professional & kind. From the greeter on the service drive, the s Since the moment you arrive to the service department everyone involved is extremely professional & kind. From the greeter on the service drive, the service advisor, cashier, etc. in resume another great service experience. More
by A.M
