Williamson Buick GMC

Service for truck making noise I arrived for 11 am appt. I was helped immediately by Skip. Skip is GREAT !! VERY professional, attentive, polite and willing to answer any question. I arrived for 11 am appt. I was helped immediately by Skip. Skip is GREAT !! VERY professional, attentive, polite and willing to answer any question. Explained the process, set me up with a rental due to possible length of time to repair. I was in and out under 30 minutes. Truck was ready later that night. I picked up the next day. Skip was there once again to greet me. Went over the service. I had zero questions when I left. The team at GMC Cadillac is great. From the valet to the mechanics. Everyone is courteous and professional. More

It took too long for an oil change They don’t give appointments for service on saturday, they start working at 8:00 AM. i went at 7:20 AM and I had to wait 4 hrs just to change the oil They don’t give appointments for service on saturday, they start working at 8:00 AM. i went at 7:20 AM and I had to wait 4 hrs just to change the oil More

Great Deal and service Great response. Mike Penn was a pleasure to deal with. He took his time on explaining the vehicle. Also help me get the best deal available. Great response. Mike Penn was a pleasure to deal with. He took his time on explaining the vehicle. Also help me get the best deal available. More

Great service Brought in my car in for service and Like always great costumer service. Got my car back on time. Services rep was great waiting area was very comf Brought in my car in for service and Like always great costumer service. Got my car back on time. Services rep was great waiting area was very comfortable. More

Unprofessional I chose to return to the dealer for the pleasant and satisfactory experience I had when I first made the oil change service to my encore 2018, but wha I chose to return to the dealer for the pleasant and satisfactory experience I had when I first made the oil change service to my encore 2018, but what happened to me on Friday 09, since I had to communicate with an employee who was keeping me coughing up and the attitude that I use towards my person, was the worst experience in a customer service employee that can be lived.. At the end of the day since they never informed me that the detail clean service lasted a minimum of 4 hours , I got that my car was NOT CLEAN TO THE LEVEL THAT I HAD PAID.. dirty glass, unclean seats spots and removed the rear cover , a plastic cover on the back side, a plastic cover pice where the passenger door is shown and a cover that goes on the speed change handle. So I had to come back on saturday and when I asked for Richard supervisor.. Mr. Rolando saw my car and called Mr. Fernando and his without even said hello took the car, I returned 4 hours after as Mr.. Rolando said it and although something better NOT GREAT AT SUPPOSE TO BUT TWO PIECES STILL MISSING and the employee who is in the entrance told me that my car was taken 30 mons after I arrived a d no employee called me or anything... what a shame that this dealer works like this because my experience buying my car with Mr.. Garcia was excellent and I have recommended it to my friends and colleagues . More

Excellent and Professional Sales Guillermo Farías and General Sale Manager Benito Ledesma Jr treated me with professionalism and explained everything related to the vehicle, in Sales Guillermo Farías and General Sale Manager Benito Ledesma Jr treated me with professionalism and explained everything related to the vehicle, in which I ended up doing the Read. I felt comfortable for the attention received and I recommend the Dealer for its great service More

Change tire Very good service Manny is a very skilled technician and responds to the phone immediately and very punctual i never had such a good service anywher Very good service Manny is a very skilled technician and responds to the phone immediately and very punctual i never had such a good service anywhere More

Service that would make a gearhead happy Had a laundry list of items to be fixed on my new to me Escalade. Mickey Barrios ran through that list and got me back my car in just 4 days. Not a sc Had a laundry list of items to be fixed on my new to me Escalade. Mickey Barrios ran through that list and got me back my car in just 4 days. Not a scratch and the seats hadn't even been moved. Happy to call this my go to dealer. Thanks again Mickey! More

great service Great service and very friendly would like better prices on cars a little more information from sales personnel she could have given more information Great service and very friendly would like better prices on cars a little more information from sales personnel she could have given more information on the features of the car and how to use them More

Tony is the greatest Whenever I come to Williamson Cadillac I am always treated with open hands. The service advisor no matter who it is is always greeted me with a sm Whenever I come to Williamson Cadillac I am always treated with open hands. The service advisor no matter who it is is always greeted me with a smile and took care of my matters or matter right away Not only that Williamson Cadillac service representatives are the greatest, but have great customer skills to groom newbies I don’t believe I will ever have a problem with sales or service Thank you for a great service and sales More