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Williamson Buick GMC

Miami, FL

4.6
3,185 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 3,185 reviews

December 16, 2019

Charged $1,200 and NOT fixed It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible servi More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Varella
Jan 11, 2020 -

Williamson Buick GMC responded

Thank you for bringing this to our attention. I will have John follow up with you

December 13, 2019

FLG Dec 2019 Review Excellent service my service advisor Erik Fernandez is fantastic, he gets involve with me right away to resolve any issues I have, Williamson is the b More

by FLG40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 12, 2019

Good front desk service Edi at front desk was very kind and respectful, nothing to say about that. The bigger problem was the OVERPRICED DIAGNOSTIC. They tried to charge m More

by Daniel Bedrossian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
De armas
Jan 11, 2020 -

Williamson Buick GMC responded

I will share your comments with our Service Management to team for review.

December 11, 2019

A regular one At Williamson, all services provided are excellent. Staff is very professional, client oriented. For sure, I can always recommend this dealer to my f More

by AMTORROELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Drozdowicz
Dec 12, 2019 -

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience awesome. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2019

Great service Good service and good coffee and sandwiches Nice personnel specially Angel Gonzalez Who is very Friendly, explains everything very well and is ver More

by Antonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers, Angel Gonzalez
Dec 11, 2019 -

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2019

Service advisor overwhelmed- unavailable for questions- rude at times - had to return for follow up due to misdiagnosis - suggested that i “take my vehicle and go el More

by DORISG48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike messen
Dec 11, 2019 -

Williamson Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2019

Excellent, prompt service In and out in one day to resolve transmission problem. The warranty repair was quick and effective in my 2015 GMC Yukon with a transmission shudder. More

by IVANF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Dec 11, 2019 -

Williamson Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2019

Drivers side tire sensor malfunction plus tire deflation . Alfonso was able to assist me with this problem on the drivers side & also help me determine which tire was not in the best shape . I don’t think tha More

by FDOBARROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso .
Dec 10, 2019 -

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 05, 2019

SERVICE If it wasn’t for ANTHONY, the deal would not have gone through. He is the top! A pro and knowledgeable. He was the main reason we came back to Willi More

by LCORRADINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonu
Dec 06, 2019 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 28, 2019

Excellent overall service! The whole service department was courteous and very professional. The experience was very pleasurable. Everyone that I encountered was friendly, helpf More

by aaf22@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gonzalez, Yusleidy Sanchez, Ahmed Rivery, Juan Alvarez
Dec 02, 2019 -

Williamson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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