Wilde East Towne Honda

Coldest day of year, but warmest service. Not pushy with extended warranty stuff. Patient, especially helpful with balancing adult stuff with 2 and 4 yo boys present. extended warranty stuff. Patient, especially helpful with balancing adult stuff with 2 and 4 yo boys present. More

The sales experience with Connor and Phi was the best ever I've had buying a new car. Connor is a relaxed, genuine fellow who knows his product and is able to get answers quickly. I felt no pressure from ever I've had buying a new car. Connor is a relaxed, genuine fellow who knows his product and is able to get answers quickly. I felt no pressure from Connor and felt he was genuinely concerned with getting me the best car for my needs. Phil was a real pleasure to work with and was very creative when putting together the trade and options for the vehicle. Overall, a thoroughly professional, no pressure experience. The F&I portion of the process, unfortunately, was your stereotypically poor experience. F&I was not familiar with how Phil structured the trade-in and options, gave me a "this price is good tonight only" line on a 3rd party maintenance contract that was a poor substitute for that offered by Honda. At closing I was told the dealership didn't sell the Honda maintenance contract, only to find out they did when I came in the next day to cancel the 3rd party contract. At that point I was in no mood to give the dealership any more of my money. On the plus side, I got great financing on the new vehicle, was offered a fair trade-in, and was told several times by Phil how much the dealership appreciated the value of my trade in. Before this I've never heard a dealership say anything positive about my trade ins. Long story short, Connor is a great guy to work with and I'd recommend him to anyone. Delivery was a good experience. Car was clean and well prepared. Only problems after delivery were that the windshield wash fluid froze and the tires were low. These problems were fixed when I brought the vehicle back. The service department was very clean and Nick was friendly and knowledgeable. I plan to bring the vehicle to this dealership for service and maintenance. Overall, a very positive experience with one hiccup. More

I visited several dealerships in the Madison area, searching for our next vehicle. I found the staff at Wilde Honda East Towne to easily be the friendliest and most approachable. Laura Kaleas stuc searching for our next vehicle. I found the staff at Wilde Honda East Towne to easily be the friendliest and most approachable. Laura Kaleas stuck it out with me for longer than she needed to in frigid conditions to go over some of the different options that Wilde had to offer me (I did not have an experience anywhere near this at the other dealers that I visited, to say the least). We sat down and combed through their inventory of used vehicles...again spending more time than she had to going over options with me. Laura and Shawn Stittleburg were very honest and up front when it came to the pricing. I feel like I got a good deal, and I think they can feel the same. Steve Skow was extremely pleasant and was very no nonsense about our financing and the different optional packages. We were not pushed into anything that didn't make sense for us and our new vehicle. We actually look forward to visiting the large, clean waiting areas to come back for our regular maintenance. More

In general, the service was great. The only hitch was not anyone's fault other than a lot of buyers flooding the business office at the same time. It resulted in a lengthy delay in processing our paperwork. anyone's fault other than a lot of buyers flooding the business office at the same time. It resulted in a lengthy delay in processing our paperwork. (We must have gotten in at the end of the line.) So, although it was no one's fault, had we been told it would take 2 hours, we might have driven home to get activity materials to keep occupied. As it was, we were told a couple of times it would only take a few more minutes. That said, Leticia was very helpful and friendly. When it came to negotiating price, Shawn was available and knowledgeable. And when we finally did get into to the business office, Karen was apologetic and harried but handled the stress while getting us processed. More

We were very happy with the overall experience at Wilde East Towne Honda in Madison. Jose was friendly and helpful, as was Karen, the busines manager. The prices were lower than the other local Honda dea East Towne Honda in Madison. Jose was friendly and helpful, as was Karen, the busines manager. The prices were lower than the other local Honda dealer and we feel good about the service/warranty arrangements. We will come back when it's time to update our other Honda! More

I worked with Shawn S. and Jerry O. on the purchase of our Honda O over the past two weeks. Fabulous job by the two. our Honda O over the past two weeks. Fabulous job by the two. More

Jerry and Karen were wonderful to work with at Wilde. Jerry was very knowledgeable about the vehicle we were looking at and helped us compare with another vehicle. We had a trade in and that was handled Jerry was very knowledgeable about the vehicle we were looking at and helped us compare with another vehicle. We had a trade in and that was handled efficiently and was fair. We were especially impressed when he helped us compare cars, we got to see the mechanical invoice of what needed to be done to the vehicle before selling. Overall, great experience! Highly recommend! More

Amanda was the nicest receptionist I have ever encountered! Kind, pleasent and lovely! Jerry also made us feel right at home. I was a bit nervous because I didn't know exactly what I wanted, and h encountered! Kind, pleasent and lovely! Jerry also made us feel right at home. I was a bit nervous because I didn't know exactly what I wanted, and he took the time to show me many different options without being pushy. Great experience overall! I am in love with my new CR-V! More

We had a very positive experience on leasing our Honda Accord, our sales person, Don Sturkol was very friendly and answered all our questions. We feel we got a good deal on our lease without having to hag Accord, our sales person, Don Sturkol was very friendly and answered all our questions. We feel we got a good deal on our lease without having to haggle over the price, unlike some other Honda dealers in town. We will recommend Wilde to our friends. This is our 2nd car we bought from Wilde. More