Wilde East Towne Honda

They listened to what we were saying and met our needs. They were very attentive to us as we waited for our car to get splash guards and protectant applied. Offered snacks while we waited for the paperwork They were very attentive to us as we waited for our car to get splash guards and protectant applied. Offered snacks while we waited for the paperwork. Made us feel as though it was "our dealership". We ended up buying a new vehicle instead of the used one we went shopping for. They were unable to do the roof rack and remote start the day we bought it, but our salesman came and picked it up and returned it to us. More

I was actually in awe from the second I stepped into the Wilde dealership. Not only is the dealership itself clean and inviting, all of the employees are extremely friendly and work as a team. I had initi Wilde dealership. Not only is the dealership itself clean and inviting, all of the employees are extremely friendly and work as a team. I had initially chatted with someone online about a certified pre-owned Pilot I was interested in. She sent my information to salesperson Jerry Ortega who contacted me right away to set up a time to come in. He was great from the beginning. He understood what we wanted and helped us get it. When Jerry was busy with other customers, his peers or managers did not hesitate to assist. No one ever made us feel like a burden and I honestly felt like I was the only person there buying a car, even though, there were dozens of other customers throughout the dealership. My wife and I are beyond satisfied with the outcome and Wilde has earned lifetime customers. More

Jorge and his team gave me special attention and service. As I'm sure they give all of their customers. Everything was explained in detail and all of my questions were answered. I strongly recommend Wilde Ea As I'm sure they give all of their customers. Everything was explained in detail and all of my questions were answered. I strongly recommend Wilde East Towne to anyone. Thanks, I love my Honda. Tom Worden More

I was greeted every time I entered the building or the lot by a sales associate willing to help. There were several Honda's to choose from. I was offered a great price and a fair trade in value. The car b lot by a sales associate willing to help. There were several Honda's to choose from. I was offered a great price and a fair trade in value. The car buying experience was wonderful. I test drove the car on Tuesday night and signed papers to take it home on Wednesday. The finance department worked very hard to get me a great interest rate and vehicle protection plan that stayed within my budget. More

First of all, let me say that never in a million years did I ever think I would be posting a raving review for a car dealership, but Wilde East Towne Honda is the real deal and is most deserving of some c did I ever think I would be posting a raving review for a car dealership, but Wilde East Towne Honda is the real deal and is most deserving of some customer praise. To begin with, I am a person who positively dreads the car buying process, and after spending over five months searching for the elusive 2014 Honda Accord Hybrid Touring model and contacting several dealerships both in WI and IL about various cars, I was growing very weary and increasingly frustrated by the entire process. I felt most dealerships didn’t even bother to treat me as a serious buyer and gave me very little of their time or attention. Then I contacted Wilde East Towne Honda about a car that had been listed on their website. From my very first email inquiry all the way through to driving off the lot with my brand new Accord Hybrid, this dealership was totally different - I can honestly say this is a dealership where the customer comes first and is treated with courtesy and respect every step of the way. And dare I might add I even had FUN at this dealership! They made me laugh and smile, and I actually had a good time buying a car. Now who would have thought that was ever possible? Syed Zaidi was my sales consultant and was most responsive, attentive, and informative. Most importantly he was very patient with all my many questions and concerns. He made me feel very comfortable during the test drive and throughout the entire process. There was never any high pressure selling, just good informative communication and a sincere willingness to be there if I had any questions. Initially all my communication with Wilde East Towne was through email and both Syed and New Car Manager, Eric Henderson, had no problems with that request what-so-ever -- unlike some other dealerships that insisted on me coming in or contacting them on the phone before they would talk prices. All email communication was prompt, polite, and thorough. After emailing back and forth for a week and me still being indecisive about purchasing the car, I decided to make the hour and a half drive out to the dealership on a busy Saturday afternoon and drop in anonymously just to take a quick sneak peek at the car. But after meeting Eric, Syed, and everyone else at this dealership I knew right away that this was the dealership from which I wanted to purchase my new vehicle. I absolutely loved the car they had, but even more so I was really impressed by the way I was treated by everyone here. I had stopped by unexpectedly, but Eric and Syed took great care of me and both saw to it that I was able to take my new Accord Hybrid home that very same day – a totally unexpected and pleasant surprise! I even had the opportunity to meet GM/Owner, Jorge Hidalgo who was most gracious and sincerely appreciative of my business. I have to also give two thumbs up to another sales consultant, Todd Neilson, for helping out with the set-up on the new car. I think he was actually more excited about me getting the car than even I was! His passion for the vehicle, his knowledge of all the techno-features, and his enthusiasm for my new purchase was most reassuring. He even stayed after-hours to help sync my phone and go through some of the car’s technology features with me – and I wasn’t even his customer. Now that’s great teamwork. I think most people when buying a car are simply looking for a friendly, professional, no-hassle experience, and this dealership delivered that and more. There is a reason this dealership gets such high marks – they deserve it! Syed, Eric, and Todd were all extremely wonderful to work with and made me feel like I was a VIP. This was my forth new car purchase and I can honestly say that Wilde East Towne Honda made this far and above the easiest and most enjoyable new car purchase I’ve ever experienced. More