Wickstrom Auto Group

I can’t say enough good things about the Service department at Wickstrom Ford. Even Brian Cook, the Service Director, has gone out of his way to make sure I was a satisfied customer. Usually I am department at Wickstrom Ford. Even Brian Cook, the Service Director, has gone out of his way to make sure I was a satisfied customer. Usually I am in and out quickly but if I have a laundry list for them they always make me feel at home. Free Mountain Dew, coffee, Wi-Fi and a desk to work at…I have to tell you it’s better than my own office! Even when I have shopped around for a better deal at non-dealership service centers I could not find one. It is very comforting knowing that I am getting the best service for the best price from the actual dealer of the vehicle (2003 Expedition). More

I have never had better service for my vehicles than at Wickstrom. Service Director, Brian Cook, simply meets and exceeds my expectations each time I visit. Started working with these guys 5 years ago af Wickstrom. Service Director, Brian Cook, simply meets and exceeds my expectations each time I visit. Started working with these guys 5 years ago after a competitor failed to fix a problem and still overcharged me! Won't go anywhere else More

I have been taking my vehicles to Wickstrom Ford for over 6 years. I am always treated excellent when I am there. They have prompt service and the repairs are done right the first time! I have recommende 6 years. I am always treated excellent when I am there. They have prompt service and the repairs are done right the first time! I have recommended Wickstrom to many friends and they too have had excellent relationships with Wickstom. More

I had a great purchase experience at Wickstrom Ford. I would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition w would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition when delivered. Chris was very helpful with pricing information and helped us to make the right choice on our new car. More

I have had such a good experience with this dealership, and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very fr and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very friendly, very professional, and has been helpful with any and all service issues when they arrive. More

I would like to thank Todd for his professionalism. He always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continu always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continue to contact him whenever I am in need of a new vehicle. More

The folks at Wickstrom know how to treat all of their customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I am family. I take all of my vehicles to Wickstrom, simply because they are the best! Best quality, best price! Congrats on the new renovation, it's wonderful. More

Rated 5.0 out of 5.0 WOW i just got my oil changed... Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lo Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lounge. I own a Lexus but service at Wickstrom because they are quick, the place is spotless and a fair price. My wife drives a Ford and my daughter a Jeep both purchased from Wickstrom and we service all of our vehicles here........... Highly recommend GEO... More

Woody was beyond professional and accomodating. He went above and beyond to help me purchase my first new car. It can be a rather daunting experience, and he was there to answer any question I could come u above and beyond to help me purchase my first new car. It can be a rather daunting experience, and he was there to answer any question I could come up with (believe me there were many!). Since I live in another state (Georgia) he scanned/USPS/emailed every piece of information possible throughout the entire ordering process and purchase. Let's not forget he also was forced to deal with my mother/father as they felt obligated to check in since I lived out of state. He should get an award simply for dealing with that. Everyone at Wickstrom Ford Lincoln Mercury Chrysler Jeep Dodge makes you feel like the most important customer (practically like family) while you are there. I will never buy a car from another dealership. More

It does not matter with whom you work at Wickstrom (Ford Div.) they are all outstanding and are way above the other dealers in the area I have experienced. No fake friendliness, or wishing you a nice day i Div.) they are all outstanding and are way above the other dealers in the area I have experienced. No fake friendliness, or wishing you a nice day if they don't mean it. I am with Wickstrom since 1996, bought 6 or 7 cars (Cobras, Escapes, Fusion), have done a lot of modification work on my Mustang and Aaron and Bill are just great guys to work with - and highly experienced and professional. With Bill (Master-Mind mechanic) you know he takes great care and does a great job. I love those guys and they make me coming back for more, simply because they are so easy to work with. And by the way: their prices can compete with everybody in the Chicago area; even with those oil change joints. I do not understand anybody going to the McDonald's of car service, if you can have a professional, carrying, top service at Wickstrom and build a relationsship that last for a very reasonable price. And one last thing: their employees are there for years: another hard to beat plus for Wickstrom. More