White Plains Honda

The dealership was bright and cheerful. We were greeted in a friendly way by everyone who worked there. David Nausch was polite friendly and very knowledgeable about the vehicle we were interested in. We d in a friendly way by everyone who worked there. David Nausch was polite friendly and very knowledgeable about the vehicle we were interested in. We did not feel pressured. He was able to match other dealers prices and made the purchase very simple. The women who demonstrated the car on delivery was also excellent and knowledgeable and made picking up the car a pleasure. The finance person was also very pleasant and helpful as well More

BAIT & SWITCH. Don’t fall for this BAIT & SWITCH. I found car online - a New 2010 Honda Fit with only 56 miles for less than $15,000. Called for availability. Roslin said she would check b SWITCH. I found car online - a New 2010 Honda Fit with only 56 miles for less than $15,000. Called for availability. Roslin said she would check but asked me if I would be interested in similar cars with similar savings. I said of course but I wanted to see the car in the listing. She said the car was there. I brought the online listing with me. (Similar...seems to be their MO) When I got there, I asked for Roslin and was told she just answers the phone for internet calls but a very friendly salesman, James, said he would help me. First he told me they couldn't find the car and would look for it. He spoke to a manager who could see I was ready to leave and he said "just sell her a 2011 model for the same price." So I sat down. James was gone for a few minutes then came back and said he wanted to show me some of the features that are different between the 2010 and the 2011. He showed me a 2011 Fit Sport and offered a test drive. I said I had driven them and just wanted the bottom line price. I kept asking about the 2010 I came to see, he finally said it sold over the weekend and because of the holiday didn't get into the computer. He said he could give me "a similar" deal on the new one. He came back with a price of 19,100 or about 20,900 with tax. destination, plates, etc. I got a better price at a local dealer for a Fit with a lot of extras. I told him I could have done better at my local dealer on a Fit Sport and wouldn't drive all the way back there for that. He then cut the final price (with tax, destination, plates etc. to 19,800, then to 19,300.) I started to leave again and he asked what price I needed. I said I came there because they advertised a "new" 2010 car for the price "used" 2010 car was selling for. James said "If you want a used car..." I said no, I wanted a new car. I came there because the advertised a great price! I said a "similar" deal on a new 2011 would be 18500 with tax, etc. I asked what was the best price he could do on a plain Fit (not the Sport upgrade). He told me there was no way they could sell me any of the Fits for so little. Gave me the line that these Hondas don't have much mark up. Kept telling me that since the earthquake in Japan in March the Fit's were in short supply and my local implied my local dealer run out of them... I left. This morning, I see the same "new" 2010 advertised for the same great price. I called again just to see what they would say. I spoke to Tiffany. She first gave me the "would you be interested in a similar car at a similar price?" I said "Maybe but I want to know about this specific car.” I gave her the stock number about 4 times. She finally said that car had a “pending deal” but they have two…TWO new 2011 Fit for the same or less than $15000. I asked her for the stock numbers of those two and all she wanted to ask me is if I could come in today or tomorrow. Couldn’t or wouldn’t give me stock numbers. We all know this is BS. Where were these cars yesterday?!?! For his part, James was delightfully friendly and accommodating. Another handsome gentleman brought me ice water while I waited. Their actual price is about the same as any other Honda Dealer. It is too bad that the OWNER of this DEALERSHIP insists on deceitful advertising to lure clients in. It is illegal and dishonest. More

Mae is the BEST!!!! She is the sole reason why I bought that day. She was professional yet friendly and was persistent in a positive way. I wanted to buy/lease a new car and she knowing that helped me get that day. She was professional yet friendly and was persistent in a positive way. I wanted to buy/lease a new car and she knowing that helped me get what I wanted within the financial boundries I could handle. I will always buy from her no matter where she works. More

I came in to purchase an 09 Accord and ended up leaving with one. However, the vehicle was poorly detailed and needed some repairs after being purchased, which took a month.Also, dealer did say that they with one. However, the vehicle was poorly detailed and needed some repairs after being purchased, which took a month.Also, dealer did say that they would give me more money on top of my trade, however after the fact they gave me an amount that was far off the lady scheduling the appointment told me. More

Overall, I thought it was a good experience. The car in particular that I wanted had a typo on the title so a duplicate needed to be ordered. This unfortunately took about a month. My only complaint is t particular that I wanted had a typo on the title so a duplicate needed to be ordered. This unfortunately took about a month. My only complaint is that I wish they would have realized this prior to pushing me to purchase the car sooner rather than later. This dealer was an hour away from me so there were a couple of times when I had made arrangements so that we could purchase the car sooner (adjusted work schedule, obtaining bank check, etc) but then it wasn't ready. Other than that, it was a positive experience and the dealer was very friendly and helpful. More

I had a wonderful experience buying my car at White Plains Honda. David Gallo was thoroughly informative and enthusiastic without being pushy or manipulative. I have been unsatisfied with other dealers Plains Honda. David Gallo was thoroughly informative and enthusiastic without being pushy or manipulative. I have been unsatisfied with other dealers in the past and was refreshed doing business at White Plains Honda. They respected my needs and suited me with the perfect vehicle for me. Highly recommended! More

Keith was great from the start. He really just tried to figure out what I wanted and get me into that setup. I asked a lot of questions and he didn't always know, but he always got me answers extremely fas figure out what I wanted and get me into that setup. I asked a lot of questions and he didn't always know, but he always got me answers extremely fast. After discussing a lot of options, I got the car I wanted at a good price. I was very pleased with the entire experience. More

I just recently purchased a Honda CR-V and I have to say that the service was fantastic!! Hamid, Zeshan, Bob and Jersey always give exceptional customer service, and delivered a beautiful product as promise that the service was fantastic!! Hamid, Zeshan, Bob and Jersey always give exceptional customer service, and delivered a beautiful product as promised for a very reasonable price! This is my third dealing with them and I would recommend anyone purchasing a Honda whether used or new, to turn to thes individuals and this location for assistance! More

Recently purchased a Honda Civic from White Plains Honda on 4/23. The overall experience of being shown the vehicle and negotiating the price was fantastic thanks to Ivy Vellez. Unfortunately the business on 4/23. The overall experience of being shown the vehicle and negotiating the price was fantastic thanks to Ivy Vellez. Unfortunately the business end of White Plains Honda was not as efficient. At first put a cash payment down but as paper work was being worked out I decided against placing a down payment. I was told that I couldn't get the cash back today because the safe had been closed and was told to return Monday but instead I had advised them I will be there on Tuesday 4/26 to pick it up. On 4/26 I was told that there was some confusions and a check will be issued and placed in the mail that afternoon. I later received a call from Honda Customer Survey where I rated the dealer a 4 out of 5. I did get a call the next day from White Plains Honda not to inquire if I had received the check or to advise me if I had received the check but to ask me why I had given them a 4 out of 5. Long story short it is now 4/29 and still haven't received a payment for the monies owed. More

I walked in with my family and keith came up to us and started to talk to us he was truly amazing with us. He gave us all the time we needed to on picking a car and dealing with the money. He gave us a gr started to talk to us he was truly amazing with us. He gave us all the time we needed to on picking a car and dealing with the money. He gave us a great deal on our honda accord 2011 lx-p and plus we left with our brand new car that same night!!! I Would recommend him 100% If your looking for a honest and friendly guy. I had a great experience. I will be coming back to lease another car for my son. More