White Bear Acura Subaru - Service Center

Great service from an attentive staff. Perfect lounge area to wait in with internet connectivity, comfortable seating options, TV, beverages & snacks. I’m not from this area but spend su Perfect lounge area to wait in with internet connectivity, comfortable seating options, TV, beverages & snacks. I’m not from this area but spend summers here so hope that the timing for routine service occurs when we are visiting during the summer. More

Very friendly and attentive staff and technicians. In and out quickly. Work was thorough and complete. In and out quickly. Work was thorough and complete. More

I have had my 2017 Subaru Outback serviced at this dealer since it was new. The scheduling for service has always been easy and adapted to my schedule. Welcoming in the service parlor has been friendly and since it was new. The scheduling for service has always been easy and adapted to my schedule. Welcoming in the service parlor has been friendly and prompt. The service waiting area is always pleasant and never crowded. Processing of payment is easy and my vehicle is waiting indoors following a free washing. Overall this Service Center has always been excellent in my experience. More

Brought car in to repair a non-functioning driver side window. When I picked the car up, the driver side door seal was hanging down dragging on the ground. In addition to this, the side view mirror adjust window. When I picked the car up, the driver side door seal was hanging down dragging on the ground. In addition to this, the side view mirror adjuster was non-functioning. So, I brought it back in. They said they fixed the driver side seal and had to order a replacement part for the side view mirror adjuster. It took over two hours. When I arrived home, the seal was again dragging on the ground. Brought it back for the third time, everyone including the service manager refused to help me until Nena got there. So after 45 minutes waiting for someone to help us, as we received a call to bring it in no need for an appointment. They lost my key which added to the frustration. So after Nena was willing to help, they said it would take 30 minutes and it took over 2-1/2 hours. To my utter frustration, just got a call that I have to bring it back in to have the door seal replaced. No one mentioned that we'd have to bring it back in to have them properly replace the door seal. I can't believe how unprofessional this service department is. I would highly recommend going elsewhere. More

Great service! They were friendly, fast and efficient. I had an oil change and tire rotation. They were friendly, fast and efficient. I had an oil change and tire rotation. More

This dealer has done a great job of maintaining my Subaru. Friendly, knowledgeable personnel, and a well appointed customer waiting area, make for a positive experience. Subaru. Friendly, knowledgeable personnel, and a well appointed customer waiting area, make for a positive experience. More

A terrific experience at White Bear Subaru today. Drove in at 7 am without an appointment and asked if it was possible to get an oil change, multi-point inspection, and four new tires plus alignment Drove in at 7 am without an appointment and asked if it was possible to get an oil change, multi-point inspection, and four new tires plus alignment on my 95 year old dad’s car. Nena, the service advisor said absolutely and delivered top notch service from start to finish! My dad loves his Subaru Forester! Thanks to the team at White Bear Subaru! More

Great friendly service. Dee was very helpful. Had an oil change. Tire rotation and bearings replaced Dee was very helpful. Had an oil change. Tire rotation and bearings replaced More

My car was ready before the predicted time and service was great, as it always is. was great, as it always is. More