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Westside Lexus

Houston, TX

4.8
6,705 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,705 reviews

February 09, 2024

I was in a rush to buy a car and did not do a good job purchasing a vehicle. I very quickly became unhappy with my purchase and needed to find a new vehicle. Unfortunately now I am learning about negative More

by justinbailey0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Westside Lexus responded

Justin, it sounds like Alex and our team at Westside Lexus really came through for you. We're glad we could help navigate the situation and get you into your dream car! Thanks for sharing your experience with us.

February 08, 2024

I am satisfied with the quality of service and enthusiastic support of Mr. Hai Do, More

by hoadung2812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Feb 08, 2024 -

Westside Lexus responded

We are pleased to hear that you are satisfied with the quality service we provide and our friendly approach! Thanks for sharing your positive feedback with us here at Westside Lexus!

February 08, 2024

Alex Winnicki is always our salesman. He takes excellent care to see that we know exactly what is available and pricing. Superb service, excellent deals, always delivered on time. This More

by Nels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Westside Lexus responded

Nels, it's great to know that Alex consistently provides you with superb service throughout the sales processes here at Westside Lexus. We appreciate your feedback and are glad we could assist in making the trade-in process smooth for you! Enjoy your new ride, we hope to see you again next time!

February 08, 2024

Brooke was an absolute pleasure to work with. Professional, friendly, efficient, responsive, and patient. She is an asset to your sales team. I will be recommending her to anyone who is lookin More

by AMY.DALRYMPLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Westside Lexus responded

We're delighted to know that Brooke and our front desk team made your experience at Westside Lexus a positive one. We appreciate the recommendation, and we'll be sure to pass along your kind words! Thanks for choosing us!

February 08, 2024

Alex was awesome from the beginning to the end of deal. Couldn’t ask for better people to work with on the purchase. More

by sbacarisse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Westside Lexus responded

Thank you for the review! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely, and we hope to see you again at Westside Lexus!

February 07, 2024

The dealership is equipped with Staff that have great experience with good customer service. I feel happy with what I got and all my questions were answered appropriately. More

by Raliat Adeyemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Westside Lexus responded

Raliat, we're delighted to know our team at Westside Lexus was able to provide you with the excellent experience we strive for! We appreciate your positive feedback and are here if you have any more questions in the future!

February 07, 2024

I recently purchased a 2024 RX 350 Lexus. My entire experience was outstanding! Michael Nelson was my Salesman. He was patient, professional, knowledgeable, and friendly. I’m extremely happy More

by whardeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Westside Lexus responded

It's fantastic to know you had an outstanding experience with our team at Westside Lexus! We're glad they could assist in making your Lexus RX 350 purchase a smooth one. Enjoy the ride!

February 06, 2024

Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More

by jsbyth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Champion
Feb 06, 2024 -

Westside Lexus responded

Thanks for the positive feedback! We're glad to know you had such a great experience working with our team at Westside Lexus. We hope to see you again in the future!

February 06, 2024

Great sales person who was very helpful throughout the whole process. The financing part of the deal was also somewhat painless. More

by rcandelaria.cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Westside Lexus responded

We're glad to know you found our sales and financing process at Westside Lexus helpful and smooth. Thanks for sharing your experience with us!

February 06, 2024

Great sales experience; very straight forward; good selection of vehicles; great explanation of vehicle operation; exceptional finance experience More

by emmett.gauthier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Gamez
Feb 06, 2024 -

Westside Lexus responded

Thanks for taking the time to share your superior experience with us, Emmett! We're so glad our vehicle selection and expert service at Westside Lexus left a lasting positive impression - here's to the road ahead!

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