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Westside Lexus

Houston, TX

4.8
6,705 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,705 reviews

February 23, 2024

I enjoyed my experience at Westside Lexus. Everyone was attentive. Edwar and JT was very pleasant to work with. More

by KAREN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Westside Lexus responded

Karen, we're delighted to know you had a great experience with Edwar and JT at Westside Lexus. Thanks for your positive feedback!

February 23, 2024

David was very professional, efficient and really listen to my needs. Follow ups were excellent and he wanted to ensure that my experience at Westside Lexus was top rated. More

by JTALAMANTEZ6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Westside Lexus responded

We're so glad to know that David provided you with such a professional and efficient experience at Westside Lexus. Your satisfaction is our top priority, and we appreciate your feedback!

February 23, 2024

This was and easy process from the sales to the finance to leaving with the keys!! More

by kimmyvivi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

We're thrilled to hear that your Westside Lexus experience was seamless! Thank you for sharing this positive feedback!

February 23, 2024

Very easy and pleasant experience. Kim was so helpful, and made sure I was totally satisfied with my purchase More

by ANNETMARKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Westside Lexus responded

We're delighted to know that Kim was able to provide a satisfying and enjoyable sales experience here at Westside Lexus. Thanks for sharing your positive feedback, we hope you enjoy your new ride!

February 23, 2024

Danny Garza and the entire team at Westside Lexus was wonderful! I love my RX350! More

by sdaiglepa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Westside Lexus responded

We are glad to hear that Danny and the team provided an excellent purchasing experience. Thank you for choosing Westside Lexus. Enjoy the RX350!

February 21, 2024

Great service and easy to work with staff. Understood what I was looking for and delivered. More

by COURTNEYGOFF9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Westside Lexus responded

It was our pleasure to assist you here at Westside Lexus! Thank you for sharing your positive feedback and kind words. Safe travels down the road!

February 20, 2024

Nick Dallos Did a great job. He was very friendly, not pushy, very professional, and answered all our questions. It was a wonderful experience. More

by jprachal88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Westside Lexus responded

We're so glad to know you had a wonderful experience with Nick and our team here at Westside Lexus! We appreciate your feedback and look forward to serving you again in the future. Take care!

February 19, 2024

Merrel showed professionalism at its best. From the time we were shopping around and through the process especially the delivery of the much awaited car. More

by uyfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Westside Lexus responded

We're so glad to know that Merrel provided you with a top-notch experience at Westside Lexus, especially during the delivery of your new car. Thanks for sharing this positive feedback!

February 19, 2024

Sales agent did an excellent job. She answered all my questions. My past sales people I have worked with before do not know hardly anything about the cars they are selling, she knew e More

by RYANHAJDIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Westside Lexus responded

Ryan, it's great to know that our team at Westside Lexus was able to provide you with the detailed knowledge and assistance you needed. We understand how important high-quality care is! Thanks for your review!

February 18, 2024

Salespeople were nice. Financing person was pushy and not happy that we didn’t purchase any extra warranty items and immediately made comments. More

by namastewyze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Westside Lexus responded

I'm sorry to read about your experience with our financing team. We aim for a comfortable and respectful environment for all customers, so it's disappointing to learn we fell short in this instance. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

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