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Westside Lexus

Houston, TX

4.8
6,705 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,705 reviews

February 27, 2024

Were helpful with questions. Chong is very helpful and knowledgeable. The service department has also good. More

by emby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Westside Lexus responded

Emby, we're glad to know that Chong and our service department at Westside Lexus were able to assist you effectively. Thanks for your positive feedback!

February 27, 2024

We recently bought a 2023 Lexus RX from this dealership and David made sure this was a very pleasant and efficient purchasing experience. David was very invested in making sure we were well taken care off. More

by MMIDDEL
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Westside Lexus responded

We're delighted to know that your recent purchase of the 2023 Lexus RX at Westside Lexus was a pleasant and efficient experience. It's great to see our team, especially David, took good care of you throughout the process. Thank you for choosing us again!

February 27, 2024

Great job taking care of my car very helpful. loaner car was good and thank you More

by jcornbread25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Westside Lexus responded

Thank you for your confidence in Westside Lexus, and for your business. We are grateful to have you as a customer!

February 26, 2024

They were very quick to respond to my emergency and it was done in a timely manner. I appreciate the effort to receive confirmation that my insurance would cover most of it. More

by Emi Lien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

Emi, we're glad to know that our team at Westside Lexus was able to assist you promptly in your time of need. We always strive for efficient and effective service. Thanks for the positive feedback!

February 26, 2024

He is a great salesman with knowledge, patient and smile to answer all questions and requests in a timely manner. He changed my impression about the car salesman. I really enjoyed doing business with him. More

by thomaslin0922
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

We're delighted to know that our team at Westside Lexus was able to provide you with a great experience. We strive for excellence and it's wonderful when we hit the mark! Thanks for sharing this feedback.

February 26, 2024

He is very friendly, clearly told me what was expected and how long it would take. Good communications. Excellent service. More

by aigeoil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

We're glad to know you had a positive experience at Westside Lexus and appreciated our team's communication skills. Thanks for recognizing the excellent service!

February 24, 2024

Such a great and easy experience! ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. More

by santos24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

We're glad to know you had a great experience at Westside Lexus! Our team always aims to provide the best service while respecting your space. Thanks for choosing us!

February 24, 2024

I bought a used Lexus there in 2014, and went back to the same salesman yesterday and bought another Lexus, 1 year old Lexus ES 350, with 7148 miles on it. More

by PICEMAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

We're so glad to see you back at Westside Lexus and that our team could assist with your second purchase. Enjoy the ride in your nearly-new ES 350!

February 24, 2024

So far so good. People are friendly and respectful and they answer your questions well More

by rosie.dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Westside Lexus responded

Rosie, thank you for the review! We hope to see you again at Westside Lexus!

February 23, 2024

I had an excellent experience purchasing my car from you, but do not wish to write a review. More

by MARIANDELE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Westside Lexus responded

Thank you for taking the time to share your 5-star rating of Westside Lexus. We hope you're loving your new car!

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