Westbury FIAT

so easy ordered giulia sport ti over phone with credit card and then showed up at dealer for pick up. cant be any easier than that. I highly recommend them ordered giulia sport ti over phone with credit card and then showed up at dealer for pick up. cant be any easier than that. I highly recommend them More

STELVIO!!!!! After test driving the Alfa I fell in love. My sales person Paul Sapienza made the whole process of getting a new car enjoyable. I highly recommend hi After test driving the Alfa I fell in love. My sales person Paul Sapienza made the whole process of getting a new car enjoyable. I highly recommend him and the Westbury dealership. More

excellent This was our second time working with Westbury Fiat and both times . I cannot complain we were helped and explained everything with care and details . This was our second time working with Westbury Fiat and both times . I cannot complain we were helped and explained everything with care and details .Such a easy transaction and no headaches More

Excellent This was the first time I worked with Westbury Alfa Romeo/Fiat. I saw their promotional Alfa Romeo cars at the Walt Whitman mall and was amazed by th This was the first time I worked with Westbury Alfa Romeo/Fiat. I saw their promotional Alfa Romeo cars at the Walt Whitman mall and was amazed by the deals offered. To my surprise, back at the dealership, Cammy Mezrahi added couple of more very important for me options to the deal at no additional charge. That was impressive. All the details of the lease processing and delivery of the car was then professionally and timely handled by Dena Fabella. I am very happy with my Alfa Romeo Giulia and with the whole buying process. More

Class act I bought my FIAT 500L here back in 2014 and was happy with them then so now that it is time to upgrade to an Alfa I am happy to return. The sales lad I bought my FIAT 500L here back in 2014 and was happy with them then so now that it is time to upgrade to an Alfa I am happy to return. The sales lady Dena although brand new to her position was extremely helpful and diligent. She took me on a leisurely test drive and I was very impressed and found myself buying a new 2014 Alfa Romeo Stelvio on a 2 year lease. Mike the owner gave me $6000 For my old FIAT Which was fair market value so I have no complaints there. I applied this to the lease which lowered the monthly payments. On balance the whole experience was thoroughly enjoyable! They even have a nifty espresso machine and are happy to make you coffee. These are quality nice people not your typical sleazy car salesmen. I highly recommend this place More

Wonderful Salesperson Paul was very helpful and pleasant. He was very informative and helped us make our decision. The staff was also wonderful and we would rec Salesperson Paul was very helpful and pleasant. He was very informative and helped us make our decision. The staff was also wonderful and we would recommend this dealership to others. More

Exactly What I wanted Cammy helped me get the exact Alfa Romeo I wanted at a very competitive price. It was a great experience so much so I went back with my brother the ne Cammy helped me get the exact Alfa Romeo I wanted at a very competitive price. It was a great experience so much so I went back with my brother the next day and got a great deal on a Fiat. More

AVOID AT ALL COSTS!!! Sold a lemon - constant run-around AVOID AT ALL COSTS!!! BUYER BEWARE!!! I will have to resort to filing a lawsuit to get this lemon vehicle issue resolved. I would give 0 stars if that AVOID AT ALL COSTS!!! BUYER BEWARE!!! I will have to resort to filing a lawsuit to get this lemon vehicle issue resolved. I would give 0 stars if that was an option. I constantly get the run around from all parties involved. My brand new leased Giulia has been out of commission 5 times in less than 5 months!!! (I took delivery in late Oct. 2017 (noteworthy re: delivery: they delivered a black car in the dead of night with front bumper damage and the vehicle's interior was filthy upon delivery. This is after they had me waiting at the dealership for approximately 2 hours citing the delay was due to the vehicle being detailed for delivery. Well that turned out to obviously be an outright lie!) - took delivery in late Oct. 2017 and it was already out of commission in early November.) Again, I repeat - out of commission a total of 5 times in less than 5 complete months! Unacceptable. It is by all accounts a lemon under NY Lemon law. The most recent malfunction was on 3/12/18 where the car died on the LIE while in drive! (They cited it was a faulty fuel pump). I have repeatedly been stranded in this vehicle on 4 other occassions where it has had to be towed to the service center. Keep in mind that at the negotiation table the salesman boasts about their VIP service (what a joke) and the largest fleet of Alfa loaners. That couldn't be further from the truth - just another outright lie. They are extremely limited as to Alfa service loaners - they have had me in a jeep since 3/12. Last time I checked I signed a lease agreement with Alfa Romeo, NOT Jeep. (They share a service center with Westbury Jeep /Chrysler as Alfa does not have its own dedicated facility). Again, avoid this dealership and company to spare yourself the constant aggravation and safety risk associated with a vehicle that is unfit and unsafe to be placed on the roadway and into the stream of commerce. You have been warned. I urge you to look elsewhere for your own sake. If I can save 1 person from experiencing the aggravation I have dealt with these past 5 months and this past week alone, this review is certainly worth it. Spend your hard earned money elsewhere on a vehicle and company that values the consumer and the consumer's safety. At Alfa they could care less about your concerns or safety for that matter. My case has been escalated to corporate to no avail. Corporate called me today and wanted me to accept the return of a lemon vehicle. I have no choice but to pursue my legal options. You have been warned. Update: I placed a call this afternoon to speak with GM Mike M. regarding the ongoing issues and never received a call back. I was told he was "on the other line" and would call me back. Now they are closed. Based on other reviews, seems to be a common occurrence. As for Tim Doyle (Service Director) he called me earlier this afternoon (apparently aware of a review I had posted on Google as it was the first thing he mentioned) It's sad that his primary concern was the return of the Jeep loaner rather than addressing the lemon vehicle and repeated reliability and safety concerns. Add his condescending tone to the mix and you can see why the ratings issued for this sub-par dealership are warranted for this location and its employees. More

Wonderful Welcoming and clean dealership. Knowledgeable, patient and courteous salespeople. My saleswoman, Cammie was a delight to work with. Most of all I LOVE Welcoming and clean dealership. Knowledgeable, patient and courteous salespeople. My saleswoman, Cammie was a delight to work with. Most of all I LOVE MY GIULIA! More

All in on this dealership staff! Simply put, the best car-buying experience I have ever had. Nothing comparable in my 44 years of car shopping experiences. Will definitely do repeat Simply put, the best car-buying experience I have ever had. Nothing comparable in my 44 years of car shopping experiences. Will definitely do repeat business. More