Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westboro Toyota
Westborough, MA
2,698 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,698 reviews
March 01, 2023
Always friendly and professional. Got in and out quickly. Have been a customer for twenty five years. Got in and out quickly. Have been a customer for twenty five years. More
by MJG0
Verified CustomerEmployees Worked With
March 01, 2023
Required service was leaking oil which started after previous oil change. Required to pay for broken oil something. How was it broken when previous oil routine service was recent with no leak. Unsati previous oil change. Required to pay for broken oil something. How was it broken when previous oil routine service was recent with no leak. Unsatisfactory response from service advisor when questioned about cause and why I am paying. Long time customer with numerous new cars purchased at Westborough Toyota More
by RDAVERIO
Employees Worked With
Marcos Vazquez
March 01, 2023
Excellent dealership with great customer service, Service does a great job. I just wish they would start washing cars again. It was a great perk. does a great job. I just wish they would start washing cars again. It was a great perk. More
by STEVEHUSSON
Employees Worked With
February 28, 2023
JD treated me like family the second I walked through the doors. Very personable, gets the job done, persistent about making sure the customer is getting the best experience and the best deal. Takes accounta doors. Very personable, gets the job done, persistent about making sure the customer is getting the best experience and the best deal. Takes accountability. More
by Micaelalavoie
Employees Worked With
February 26, 2023
Friendly, knowledgeable staff; expert, caring & thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all service done to my vehicle here for 17 years with no complaints. More
by RNIEBER
Employees Worked With
February 25, 2023
Salesperson was easy to work with. Unfortunately there was a tremendous amount of waiting around time on two different occasions due to salesperson not being allowed to make decisions Unfortunately there was a tremendous amount of waiting around time on two different occasions due to salesperson not being allowed to make decisions. Salesperson seems like a puppet on a string being controlled by their managers. More
by Mitchelec1
Employees Worked With
Robert Terrell, Darmy Grullon
February 25, 2023
You returned my car back after a tire rotation with a low tire light on and drove back to my house. Awful tire light on and drove back to my house. Awful More
by Mike
Employees Worked With
February 25, 2023
Outstanding thankyou to make sure I had a ride home and pick up didn’t have to spend more money than I had too pick up didn’t have to spend more money than I had too More
by KEVINWALSH01959
Employees Worked With
February 25, 2023
Absolutely brilliant and courteous service team. They have my repeat business for sure. Highly recommended! They have my repeat business for sure. Highly recommended! More
by NEETUGUPTA1997
Employees Worked With
