
Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,350 reviews
I Had Fast Friendly Service For A 20,000 Mile Oil Change,While I Waited In The Air Conditioned Waiting Area,Also Had New Matts Replaced That Was Under Warranty. Change,While I Waited In The Air Conditioned Waiting Area,Also Had New Matts Replaced That Was Under Warranty. More
The dealer's has very higher prices than the others and gives no discount. In addition, the available models in inventory was rare and I had to chose only one out of one. gives no discount. In addition, the available models in inventory was rare and I had to chose only one out of one. More
Don't want to waste time with this awful dealership. Bottom line - They were going to charge me $7,000 more than Boch Toyota for exact same car. When I asked why, GM said "Boch doesn't need to make mone Bottom line - They were going to charge me $7,000 more than Boch Toyota for exact same car. When I asked why, GM said "Boch doesn't need to make money. We do." There you have it. No reason to waste your time with these guys. Go to a large dealership that works on volume, not profit. More
My wife and I visited Westboro Toyota in January 2012 to compare their SUV/Crossover vehicles with Nissan products. We test drove a Rav4 and a Venza and were very pleased with the 2011 V-6 Venza on Westbor compare their SUV/Crossover vehicles with Nissan products. We test drove a Rav4 and a Venza and were very pleased with the 2011 V-6 Venza on Westboro's lot. They gave us a decent discount off the invoice price and a reasonable trade-in allowance for our Nissan Quest minivan. We also purchased extended warranty and service plans as well as a Lojack system. Within two or three weeks after purchasing the Venza, I went back to discuss trading in my truck toward a new Sequoia. Westboro Toyota didn't have one on the lot, weren't willing to discount one they had scheduled for delivery, and gave a very low trade allowance for my old vehicle. I purchased the Sequoia from Will Briggs at Harr Toyota in Worcester instead and saved about $7,500. I suggesst that anyone in the market for a new car do their homework. With all of the automobile locator and trade estimate websites available, it's relatively easy to ascertain whether you're being served or conned. The Edmunds website was the best! More
Had very large advertisement online at its website for FJ Cruiser $3000+ under MSRP. When called, the vehicle was "just sold yesterday, so you cannot take it out, I can find you one like it though." Of cou Cruiser $3000+ under MSRP. When called, the vehicle was "just sold yesterday, so you cannot take it out, I can find you one like it though." Of course, the one they find is more expensive and the price discount is not the same. This is classic bait and switch. What a disgrace. Do you really think your customers are stupid? More
Ten Stars! Seldom have I had a more efficient and productive experience in the purchase of any product as I recently had at Westborough Toyota. I've been in business for over 40 years and I can't sa productive experience in the purchase of any product as I recently had at Westborough Toyota. I've been in business for over 40 years and I can't say enough about the people and service of this company. I went in looking to lease a vehicle and had the good fortune to be helped by Mr. Wegryn, one of the many sales and leasing consultants at Westborough Toyota. In 15 minutes I had all my questions answered, choices and comparisons presented to me in clear language - we made our decision and one business day later we drove out of the lot with a new Corolla, registered and insured - Westborough Toyota did all the paperwork including going to the Registry of Motor Vehicles and handling the paperwork from my insurance company. And I paid less than I expected! I highly recommend this company. From sales to finance to service, everyone we met and did business with was fast, friendly, intelligent, and efficient. Wstborough Toyota will go far with a business model like this. Westborough Toyota and sales consultant Mark Wegryn - we give them Ten Stars. Ed and Janet Hart More
I found the salespeople I worked with to be very deep in product knowledge and willing to take the time to do it "your way" In purchasing my vehicle I had called 6 dealers and met with 4 others. That why product knowledge and willing to take the time to do it "your way" In purchasing my vehicle I had called 6 dealers and met with 4 others. That why I ended up here. I was able to get the vehicle I wanted for the price and any issues at delivery were dealt with promtly and friendly. I told the salesperson who sold me the car that I felt he really wanted me to come back and buy again from him the next time. More
It was a pleasure working with Jonathan. He directed us right away toward what we were looking for (pre-owned Matrix) and provided us with CarFaxes and other information. When it came time to make a deal, right away toward what we were looking for (pre-owned Matrix) and provided us with CarFaxes and other information. When it came time to make a deal, he was extremely respectful and fair, and we walked away very happy indeed. It was a great way to end the year. Did not meet Luiz in person, but he was very helpful and courteous over the phone. (Edit: met Luiz on Dec. 31. Just as nice in person as on the phone.) More
My sales experience with Westboro Toyota was extremely satisfactory. While price is never the only reason to select a vendor, I found Westboro's pricing to be substantially better than any other dealer an satisfactory. While price is never the only reason to select a vendor, I found Westboro's pricing to be substantially better than any other dealer and I searched in 3 states (RI, MA and CT). In addition, I found them (especially Steve Briggs) to be exceptionally knowledgable, straight-forward and direct sales people. Sincerity, directness, patience and honesty, combined with the best price made this a no brainer selection for me. My signing experience was also one of the best transactions I've encountered. Branko Kovacevic, the Business Manager is a truly nice guy who is willing to work with you. In general, I found the employees friendly in a sincere way. In an effort to get a feel for the overall operation, I struck up various conversations with employees not connected to my transaction and I was very impressed. One of these conversations turned out to be with the General Manager, Rick Tonelli. He secured some information for me unrelated to the transaction.... just to be helpful. There was nothing in it for him. My strong belief is that this behavior is representative of the overall operation. I couldn't imagine buying another new car without at least consulting with them first. I will also recommend to friends and family to do the same. More
I had a good experience at the dealership. Eric explained me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day. One thing that I was not happy about was the service charges, I think it is a little pricey. More