Westboro Toyota

Great experience What a great experience I had with Westboro Toyota! I was in and out of there with my new 4Runner in 2.5 hours. Their price was the lowest around and What a great experience I had with Westboro Toyota! I was in and out of there with my new 4Runner in 2.5 hours. Their price was the lowest around and they were very fair with my trade in. Bashkim and Jeff made the whole experience enjoyable and pressure free. I would definately purchase another car there and will be recommending the dealership to friends. More

Outstanding experience at Toyota of Westborough, Ma After having visited sever ather dealers in N.H. and Mass. I went to Toyota of Westborough. I was looking for a specific model, style and certain opti After having visited sever ather dealers in N.H. and Mass. I went to Toyota of Westborough. I was looking for a specific model, style and certain option in a Toyota Highlander. At the other dealers I always got the numbers shuffle on my trade in and the "let me check with my manager", then the manager would come out and try to get me using the numbers game. At Wesrborough Toyota they made an offer I made a counter offer, they accepted and the deal was done. No hassling back and forth. This shows me that this is an honest dealer that I can trust in any future dealings. I would recommend this dealership too anyone looking for a new or preowned vehicle. The sales rep was very pleasant and extremely helpful. It restored my faith in car dealers! More

Have No Fear! The staff at Toyota Westborough were so helpful and willing to go the extra mile for their customers. They answered all of my questions and listened t The staff at Toyota Westborough were so helpful and willing to go the extra mile for their customers. They answered all of my questions and listened to what I was looking for in a car. Thank you to the guys at Westborough Toyota! More

A dealership you can rely on! For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my conc For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my concerns are important to them always. More

Horrible Sales Staff that Are Uninformed and Arrogant NI drove an hour to check out a car I was truly interested in. When the documentation fees for it brought the list price up by $495, I immediately que NI drove an hour to check out a car I was truly interested in. When the documentation fees for it brought the list price up by $495, I immediately questioned them. I was told this fee was a "state law." Just days before, at a dealership in Lynn the only documentation fees were a more reasonable $245. The $495 was not standard and my salesman got very short with me when I questioned him. When I tried to bargain to get the list price lower to offset the high doc fees, my salesman went to his manager, and then returned sticking firm with the full list price plus the outrageous doc fee on top of that. When I offered a higher bid, against my better judgment, the salesman snapped, "I thought you wanted to buy this car?" Truth is, I did, but I had to walk out. Throughout the entire meeting, all my salesperson did was hand me the keys to the car to test drive, and then push the form to pay a deposit in front of me. He offered no information, and asking questions was painful, as I'd get one-word answers and again pushed towards just signing the deposit form. Since I live in New Hampshire, I had some questions about how to get the car registered and with plates so I could drive it home. Rather than putting me at ease, the salesman was condescending and said they "would handle everything" and told "I was getting ahead of myself and had to buy the car first." I was pre-approved from DCU with a cash deposit in hand, but since I couldn't get the price or answers I needed, I left. More

Consistently good service I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regul I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regular maintenance. Each time I've had the truck serviced Bebe, their main driver, gives me a ride to my office and he is very friendly and personable. Now that my 25,000 mile free maintenance has expired I will continue to get my truck serviced here. More

Thank you The best dealership i have ever visit, caring of customers , perfect sales guys . Thank you Toyota for making me happy. I got my Toyota car with no The best dealership i have ever visit, caring of customers , perfect sales guys . Thank you Toyota for making me happy. I got my Toyota car with no effort. Thank you Again More

Professional sales staff Outstanding customer service. Salesman was totally professional and answered everyone of our questions honestly. All of our options for purchasing/ Outstanding customer service. Salesman was totally professional and answered everyone of our questions honestly. All of our options for purchasing/financing our new vehicle was explained and no pressure was applied while we reviewed the options to accept them. Our whole buying process was enjoyable and we look forward to doing business with Westboro Toyota in the future. More

Great car buying experience At the first three dealerships I visited the salesmen were on me as soon as I got onto the lot. Westborough Toyota was not like that. In fact I looked At the first three dealerships I visited the salesmen were on me as soon as I got onto the lot. Westborough Toyota was not like that. In fact I looked around saw what I was interested in and then I approached a salesman and asked him for help. Very professional no pressure. Great staff to work with. More

The BEST service and a great place to buy a car from After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with h After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with his Sienna minivan, serviced at Westboro Toyota, and I couldn't be happier. I left Toyota because of completely inept, VERY costly, but "nice" service at other local Toyota dealers, and the main company would not step in to help. On a scale of 1 to 10, they got a negative score. But the Sienna minivan was the best fit for us so we got it and love it. When I needed a new car, the Prius seemed like a good fit, so I thought I shouldn't hold a grudge to spite myself and because of Westboro's service, I was willing to give Toyota another try. Now, I would look at a Toyota first - why not? When we get the cars serviced, the staff are knowledgeable, helpful, and friendly. Appointments are on time, service is completed in the time they say (although that wasn't always the case but is lately, maybe because of feedback provided) and at the cost they say, it's not too expensive, they have a fine waiting area, plus a great shuttle when I need to drop it off. The Prius itself has been 100% issue free, something I've never experienced with any new car I've had. Shopping around when buying might get you a better price if go a few hours away for the exact car you want. But the sales staff at Westboro were no pressure, helpful, and friendly. More