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West Metro Buick GMC

Monticello, MN

5.0
2,284 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 2,284 reviews

March 22, 2018

Asked for a call from Jeff...3 days and no return call. Jeff, call me! I bought the 2017 Colorado with 11,588 miles last week. I asked for a call back regarding sales person communication of what was incl More

by not sure if I'm happy with West Metro
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Sell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Remmel
Feb 11, 2021 -

West Metro Buick GMC responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (763) 271-7800 at your earliest convenience. We hope to hear from you soon.

March 21, 2018

New car purchase. First new car ever. Very good experience. We were interested in a used Encore, but John and his associates explained to us the benefits of buying new More

by Mister Fixit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kinsell
March 20, 2018

Review of west metro Everything about this place was awesome. I get an amazing deal on a buick encore. Andy the sales rep was awesome, and super helpful. they were very fa More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2018

Wonderful Experiance! Right Price. This is the 4th vehicle I've purchased from a dealership. This was BY FAR the best experience I've had. Andy S. was helpful, informative and he neve More

by Kylekru75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2018

Excellent new car buying experience! From start to finish, it was an enjoyable process getting our new Acadia. Kent and Ryan were very professional and courteous. They worked diligently t More

by Sabby's
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

"Very memorable experience!" I found that everyone I met at the dealership was very professional. They were kind and courteous and answered all my questions. I felt respected and More

by BillsGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Hemenway
February 23, 2018

Awesome Great service thanks Tony and finance team got a great deal and good financing love the truck it is awesome thanks again will buy here again. More

by Wallysgmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Go see Kent K. and the team for an awesome experience! Best dealings with a car dealership I've ever had. From the first contact with our salesman Kent K. my wife and I were treated like rockstars. We ha More

by Bnix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
February 16, 2018

Everyone was awesome to deal with. Everyone from we dealt with from the time we entered the door to the time we picked up our car was awesome. We will definitely recommend this dealers More

by Wagz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Meyers
February 03, 2018

Fast, Friendly, and Professional The service at West Metro was top notch. From the moment I walked in the door to the time I left I was treated with respect and professionalism. My More

by HappyBuickowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Kedrowski
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