West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

I’m a long time customer to West Herr and consultant, Miguel Paz. I called Miguel to see what my options were for an early turn in of my lease and to see if it was possible to upgrade to a bigger vehicle Miguel Paz. I called Miguel to see what my options were for an early turn in of my lease and to see if it was possible to upgrade to a bigger vehicle. That same day, Miguel made a time work for me to come in and look things over! Miguel was able to make my dreams come true by getting me into a brand new Jeep Grand Cherokee!!! He knows me so well and what I really like as features, that he found me the perfect vehicle!! The experience was so smooth and I couldn’t be happier with my overall experience!! He even called me to make sure the final paperwork went well as he was on vacation and wasn’t able to be there! Thank you so much Miguel, for making this girl so happy!!! You are the absolute best!! More

Seri was excellent with his service in the sale -very professional and thorough with his help professional and thorough with his help More

From start to finish, great experience! Tom Fitzmaurice had us walk in looking for something and walking out with a Dodge Ram truck same day. It’s amazing and he worked hard to find us what Tom Fitzmaurice had us walk in looking for something and walking out with a Dodge Ram truck same day. It’s amazing and he worked hard to find us what we’d not only want but what we’d need. He also listened and respected our budget. Highly recommend! More

I am very happy with this dealership's customer service! Michael Johson along with Chris and the mechanics were spot on with explaining the whole process. I loved that we were able to get a rental without h Michael Johson along with Chris and the mechanics were spot on with explaining the whole process. I loved that we were able to get a rental without having to leave the property! Thank you! More

Miguel is Awesome Brandon is Awesome also always pleasant to do business with. Will buy again to do business with. Will buy again More

Great jog by the service staff. Corbin is always a pleasure to deal with. Can’t wait for the new service facility to open Corbin is always a pleasure to deal with. Can’t wait for the new service facility to open More

Very friendly sales staff waiting to offer great deals. After the sale, an excellent service dept with awesome service writers and techs. Bought many cars from them and the service has always been great. After the sale, an excellent service dept with awesome service writers and techs. Bought many cars from them and the service has always been great. Was a Lifelong Chevy guy, walked into West Herr one day and was hooked for life. Now am a true West Herr guy. Even if you like other brands, West Herr has you covered. I prefer the west ridge dealership because of the wonderful people there. Stop in, say hello and find a great community of people. From top to bottom, West Herr is #1 with me! More

Jimmy and the team at West Herr have been taking care of my family for 12 years now and we could not ask for a better place to do business. my family for 12 years now and we could not ask for a better place to do business. More

Great people to work with. Friendly and kind. IF a mistake is made, they always make good on them. Friendly and kind. IF a mistake is made, they always make good on them. More

My experience with the guy Mike that I'm dealing work with is Great!! Issues that comes up, he jump right in it and keeps me informed, even if it's not what I want to hear! I really do appreciate him with is Great!! Issues that comes up, he jump right in it and keeps me informed, even if it's not what I want to hear! I really do appreciate him More