West Herr Buick GMC Cadillac of East Aurora

The best customer service around! Was able to do all of my shopping and inquiring over the phone/email and when I picked up my car at the dealership I felt as though they did a great job keeping everything my shopping and inquiring over the phone/email and when I picked up my car at the dealership I felt as though they did a great job keeping everything clean and sanitary for their customers safety! Overall a great experience! More

My sales man was excellent and worked with me to find the perfect car during a very difficult car buying time. He was friendly and professional perfect car during a very difficult car buying time. He was friendly and professional More

Was a absolute amazing experience considering the whole virus situation going on right now. I picked out what I wanted and being able to do almost everything over the phone made it super convenient and eas virus situation going on right now. I picked out what I wanted and being able to do almost everything over the phone made it super convenient and easy! 10/10 will be back! More

Amazing! Great job! Love the truck. Christian Devine and all the sales managers are amazing! Will definitely recommend to all family and friends. Thank you for Great job! Love the truck. Christian Devine and all the sales managers are amazing! Will definitely recommend to all family and friends. Thank you for the great job! More

The presses for buying my new vehicle was quick and easy. The staff at West Herr of East Aurora were fantastic throughout the buying process ! The staff at West Herr of East Aurora were fantastic throughout the buying process ! More

The customer service and support at West Herr in East Aurora was excellent. In this unprecedented time, buying a car is different. All of this transaction was done online and when I got to the dealer, th Aurora was excellent. In this unprecedented time, buying a car is different. All of this transaction was done online and when I got to the dealer, the paperwork was done. Quick, easy and this purchase experience was great. Dean Lucas was phenomenal to work with. He was so patient waiting for me to make a final decision. At closing, working with Tyler was an excellent experience. More

Excellent service & smooth transitions with trade in & purchase of new SUV. Great communication. Special thanks to Sherri Callahan. Loved safety precautions dealership took during this pandemic. purchase of new SUV. Great communication. Special thanks to Sherri Callahan. Loved safety precautions dealership took during this pandemic. More

Made the process as smooth as possible in these weird times. Quick returns on inquiry and any questions or forms I may have had. Have done and would do business again times. Quick returns on inquiry and any questions or forms I may have had. Have done and would do business again More

Tyler did a great job with the delivery in spite of the circumstances. Not the most exciting way to deliver a car, was very accommodating. circumstances. Not the most exciting way to deliver a car, was very accommodating. More

Excellent service- polite, timely and very conscientious of Covid-19 protection safety rules. Very pleased with the product purchased, will return for instructions on the use of specific features. of Covid-19 protection safety rules. Very pleased with the product purchased, will return for instructions on the use of specific features. More