Werner Mazda

Happy so far with the service received and open on Saturdays fits my schedule. My experience with the quality of work performed has been perfect and the staff are friendly and explain the work they Saturdays fits my schedule. My experience with the quality of work performed has been perfect and the staff are friendly and explain the work they did thoroughly. Also, they were helpful in recommending preventive maintenance without pressure or up-selling. More

I’ve been happy with this dealership until now. I was told the service department was taken care of an issue and I stayed at the dealership longer for them to fix the issue. When I got the bill and I was told the service department was taken care of an issue and I stayed at the dealership longer for them to fix the issue. When I got the bill and drove away I noticed the paperwork said to call back to reschedule to fix the issue and the issue is still happening. More

I am very satisfied with the service I received. Scheduling was easy and my car was ready before the estimated time. Scheduling was easy and my car was ready before the estimated time. More

I purchased the car from and that was I’d say the best car buying experience I’ve ever had. I had the car inspected in April and the brakes were in good shape. Then end of June my brakes started making car buying experience I’ve ever had. I had the car inspected in April and the brakes were in good shape. Then end of June my brakes started making an aweful noise so I brought it to them to get looked at and come to find out. The inner pads on the front are completely gone and the outer pads are almost gone. I needed new rotors and pads for the front and they also suggested the rears as well but wasn’t an emergency. Maybe I’m getting old but the sticker shock for the estimate definitely took me by surprise. The labor rates I didn’t have a problem for but the parts I felt was extreme. I understand it’s a business and they’re there to make money but to have a 300% mark up?? Sorry, that just left a really bad taste in my mouth. So no, I did not have them perform the brake service. More

Waiting for service to be finished wasn’t bad at all, video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, thoug video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, though. Tried to make me feel like an idiot for having concerns over something that she actually had no knowledge of!!! More

I have been a customer for many years and never have had any trouble with this dealership! any trouble with this dealership! More

My last few vehicles purchased and always serviced here. Excellent, sales, service and support every time. Excellent, sales, service and support every time. More

Entire experience was phenomenal Werner Mazda makes the customer feel important. Would highly recommend to anyone wishing to purchase a Mazda that they will get things done. customer feel important. Would highly recommend to anyone wishing to purchase a Mazda that they will get things done. More

Serviced 3 times after tire change it still vibrates and the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. More

Had a bad battery. Service was great and very much appreciated. Once again, thank you! Service was great and very much appreciated. Once again, thank you! More