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Wellesley Volkswagen

Wellesley, MA

4.9
3,091 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,091 reviews

October 28, 2023

Drew Rico is awesome. Always has my car ready promptly at the time he says. More

by jbm1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Many thanks to Eric for his help in buying my new car. You shared the information about the car but did not pressure me to purchase the car allowing me to think and make my own decision. Thanks for expl More

by sheilafriz
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

I had several issues with the service department where my husband purchased his car - lack of i formation, disorganized, mistake upon mistake. My experience with your dealership was seamless, very profession More

by RZANETTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
October 26, 2023

I came to VW Wellesley to look at a vehicle and Eric was the first one to hop up on his feet and help me. He has been nothing but great during the entire process. Thanks Eric ! More

by charlotte.sanford4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Service is amazing here. They keep you informed through out the entire process and unlike most dealers if they don’t know they aren’t afraid to say they don’t and give you fa More

by hayesscott11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody, Bob Berfield
October 24, 2023

It was pleasant experience until i discovered that tire rotation was not performed, even though it was requested and paid for. Which raises a lot of questions regarding other services that were marked as d More

by Khuseyn T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

We were very pleased with all the personnel who assisted us in our leasing of a 2023 ID.4 at Wellesley Volkswagen. Jens Albrecht, our salesman was excellent about giving us a solid understanding of issues a More

by RSCHADT0
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Drew is the best! He is flexible, conscientious and always addresses my concerns. His customer service is beyond expectations. More

by sc1972
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Gave us wonderful service for my car. They even did the extras I asked for to wash my windows. More

by Laura L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

It was a pleasure to work with Karl Christ during my service appointment, the communication was very clear and friendly! Thank you! More

by BINI1
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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