Wellesley Volkswagen
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Drew Rico is awesome. Always has my car ready promptly at the time he says. Always has my car ready promptly at the time he says. More
Many thanks to Eric for his help in buying my new car. You shared the information about the car but did not pressure me to purchase the car allowing me to think and make my own decision. Thanks for expl You shared the information about the car but did not pressure me to purchase the car allowing me to think and make my own decision. Thanks for explaining the workings of the car's accessories and completing the insurance transfer. Many thanks to Mike and Paul for making it a smooth transaction. More
I had several issues with the service department where my husband purchased his car - lack of i formation, disorganized, mistake upon mistake. My experience with your dealership was seamless, very profession husband purchased his car - lack of i formation, disorganized, mistake upon mistake. My experience with your dealership was seamless, very professional and easy. More
I came to VW Wellesley to look at a vehicle and Eric was the first one to hop up on his feet and help me. He has been nothing but great during the entire process. Thanks Eric ! the first one to hop up on his feet and help me. He has been nothing but great during the entire process. Thanks Eric ! More
Service is amazing here. They keep you informed through out the entire process and unlike most dealers if they don’t know they aren’t afraid to say they don’t and give you fa They keep you informed through out the entire process and unlike most dealers if they don’t know they aren’t afraid to say they don’t and give you false expectations. Sales and service at Wellesley Volkswagen are top tier. More
It was pleasant experience until i discovered that tire rotation was not performed, even though it was requested and paid for. Which raises a lot of questions regarding other services that were marked as d rotation was not performed, even though it was requested and paid for. Which raises a lot of questions regarding other services that were marked as done in the receipt. Overall it was alright, just a minor disappointment at the end. Mr. Christ was very helpful and knowledgable in regards of explaining and assisting. More
We were very pleased with all the personnel who assisted us in our leasing of a 2023 ID.4 at Wellesley Volkswagen. Jens Albrecht, our salesman was excellent about giving us a solid understanding of issues a us in our leasing of a 2023 ID.4 at Wellesley Volkswagen. Jens Albrecht, our salesman was excellent about giving us a solid understanding of issues around owning an electric vehicle and in explaining the functionality of our new car. I would give give Jens highest marks for courtesy, explaining things clearly, and making sure we got the exact car we were looking for. More
Drew is the best! He is flexible, conscientious and always addresses my concerns. His customer service is beyond expectations. He is flexible, conscientious and always addresses my concerns. His customer service is beyond expectations. More
Gave us wonderful service for my car. They even did the extras I asked for to wash my windows. They even did the extras I asked for to wash my windows. More
It was a pleasure to work with Karl Christ during my service appointment, the communication was very clear and friendly! Thank you! service appointment, the communication was very clear and friendly! Thank you! More