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Wellesley Volkswagen
Wellesley, MA
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,090 reviews
December 07, 2023
Overall very good. Took longer than expected but Sam kept me informed about the progress. I like the iD4 and have recommended it to several people. The dealership Is Took longer than expected but Sam kept me informed about the progress. I like the iD4 and have recommended it to several people. The dealership Is good. People are pleasant and knowledgeable. I was given a loaner because of the delay. I was asked to return it with the same amount of gas. I returned it with more gas than I was given (my vehicle was returned with less power on the battery. So a disconnect from your expectation of the customer and you treatment of the customer. Also the loaner was not clean). More
by garritysteve
Verified CustomerEmployees Worked With
Samantha Briody
December 07, 2023
Great experience as always with VW Wellesley - Karl went above and beyond - 10/10! Will be back again with future needs. above and beyond - 10/10! Will be back again with future needs. More
by zrich81
December 06, 2023
Drew was very helpful and easy to work with. He was very transparent about the whole process. I will continue to service my vehicle with VW Wellesley. He was very transparent about the whole process. I will continue to service my vehicle with VW Wellesley. More
by JKORSKE
Employees Worked With
December 06, 2023
Great responsive service with detailed info provided clearly All done in a reasonable time period clearly All done in a reasonable time period More
by MELBROWN
Employees Worked With
December 06, 2023
Great experience with Karl and Wellesley Volkswagen, very efficient, clear and helpful! Will be back. efficient, clear and helpful! Will be back. More
by SAMANTHA.LESTERJUNE
Employees Worked With
December 05, 2023
Jens was very helpful throughout the car buying process, always making himself available to any answer and all my questions! He was patient with me and explained everything that I needed to know, step by st always making himself available to any answer and all my questions! He was patient with me and explained everything that I needed to know, step by step! More
by mbegley128
Employees Worked With
December 05, 2023
Samantha provided excellent greeting and explanation upon receiving my service appointment check-in. Workspace upstairs is great because that means i can get work done while waitimg for the vehicle service. receiving my service appointment check-in. Workspace upstairs is great because that means i can get work done while waitimg for the vehicle service. The service was done quickly and completed with a free wash. I always return to Volkswagen Wellesley as they really care! More
by Fwhen2014
December 05, 2023
Been going here for service for a while now and this is why I chose this dealership. They are honest with recommendations and what is needed to keep my vehicle in good shape. Would recommend. why I chose this dealership. They are honest with recommendations and what is needed to keep my vehicle in good shape. Would recommend. More
by THOMC1978
Employees Worked With
December 04, 2023
Convenient appointment. Great communication and explanation of work from Sam B. Completed on time at estimated price. I'll be back. Great communication and explanation of work from Sam B. Completed on time at estimated price. I'll be back. More
by T_WOOD
Employees Worked With
Samantha Briody
