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Wellesley Volkswagen
Wellesley, MA
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,090 reviews
December 22, 2023
Excellent service from Sam, Service Advisor. Explained in detail the unusual process of wheel alignment on my 2019 Jetta. It did not need the process. Explained in detail the unusual process of wheel alignment on my 2019 Jetta. It did not need the process. More
by EWALDBENDER
Verified CustomerEmployees Worked With
Samantha Briody
December 22, 2023
Dropped off the car and 8:30, and asked if the 30k maintenance could be done before 12, and they did it by 11! Super quick maintenance! Much appreciated, thank you! maintenance could be done before 12, and they did it by 11! Super quick maintenance! Much appreciated, thank you! More
by Amit Koundinya
December 22, 2023
Drew was good to work with and provided good professional pleasant service. The coffee was decent and I got a free car wash too. pleasant service. The coffee was decent and I got a free car wash too. More
by Mick
Employees Worked With
December 20, 2023
Jens did a great job helping us purchase our new car! We were pleased with the process We were pleased with the process More
by kk_stevens
Employees Worked With
December 19, 2023
Samantha was amazing - I had to have a last-minute oil change before an unexpected 1200 mile drive and she was able to squeeze me in before I had to leave. Very appreciative! change before an unexpected 1200 mile drive and she was able to squeeze me in before I had to leave. Very appreciative! More
by robertjensen
Employees Worked With
Samantha Briody
December 19, 2023
All in all, a surprisingly easy experience. Eric was direct and knowledgeable, and didn't pressure us. Eric was direct and knowledgeable, and didn't pressure us. More
by MICHAEL_WEINTRAUB
December 19, 2023
Excellent customer service, kept in touch with me throughout the service visit. my only feedback was the 30 minute wait for the shuttle to work throughout the service visit. my only feedback was the 30 minute wait for the shuttle to work More
by jan2danmol
December 18, 2023
Drew is the consummate service professional in MetroWest. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. More
by RFHJr
Employees Worked With
December 18, 2023
Quick, efficient, and friendly service! The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting our car serviced at another VW dealership (Boston VW) we decided to visit Wellesley for our next factory recommended maintenance and they did an amazing job! Karl and Sam at the front were both awesome - would highly recommend this dealership for any VW needs. More
by colleenc
December 17, 2023
Fantastic car purchasing experience this week with Mike Eustace. Mike is super fast on phone and email, helped us find the exact car we were looking for, and helped us put together a great deal both on the Eustace. Mike is super fast on phone and email, helped us find the exact car we were looking for, and helped us put together a great deal both on the purchase and our trade in. Everyone we worked with at Wellesley VW is friendly, professional, and competent. More
by matt.s
Employees Worked With
Michael Eustace
