Wellesley Volkswagen

The dealership was prompt to respond to our emails and inquires. They matched us with an amazing salesman. The deal was easy and they had reasonable document fees etc. Jens was an amazing salesman to wo inquires. They matched us with an amazing salesman. The deal was easy and they had reasonable document fees etc. Jens was an amazing salesman to work with. He responded promptly to emails, was direct in communicating features, packages etc. He kept us up to date as he was sourcing our car from another dealership. He worked directly with our insurance company as well. We would highly recommend him based on his knowledge and professionalism. More

The team regularly goes above and beyond to schedule and deliver. Power went down and they still completed the work. Will continue to go back. deliver. Power went down and they still completed the work. Will continue to go back. More

You can always count on Wellesley VW service department for dependable service. Customer service is always pleasant and professional. for dependable service. Customer service is always pleasant and professional. More

We have always found the service at Wellesley VW to be of the highest quality. Drew was a true professional and he kept us apprised of the status of repairs, calling to get authorization for any required add the highest quality. Drew was a true professional and he kept us apprised of the status of repairs, calling to get authorization for any required additional repairs. More

Drew and Wellesley VW are amazing. Very transparent with suggested work and cost. Dealership even provides a video and commentary by the service technician. I’ve owned several VWs a Very transparent with suggested work and cost. Dealership even provides a video and commentary by the service technician. I’ve owned several VWs and would not think of going anywhere else for service. A big thank you to an honest dealership wanting to keep my VW running great! More

We are happy to have been customers for nearly twenty years - thank you very much! years - thank you very much! More

Rachel in the Service Department was wonderful as was Drew! I was comfortable and able to do work on my laptop as I waited. I have not been taking advantage of what Wellesley Volkswagen has to offer, but Drew! I was comfortable and able to do work on my laptop as I waited. I have not been taking advantage of what Wellesley Volkswagen has to offer, but I think I will start using your services more regularly now. Thank you for a great customer experience. More

Drew and the young women l interfaced with this time are excellent service providers. I feal very comfortable in that they tell myself and Wife Nancy Lam what needs to be done without a lot of pressure. excellent service providers. I feal very comfortable in that they tell myself and Wife Nancy Lam what needs to be done without a lot of pressure. More

Received outstanding customer service at my annual maintenance checkup! Thank you Wellesley VW! Sam (and Drew) -service advisors, are friendly and knowledgeable when setting up an appointment. They maintenance checkup! Thank you Wellesley VW! Sam (and Drew) -service advisors, are friendly and knowledgeable when setting up an appointment. They stay in touch while my car is in for service, then clearly explain if there are any additional service recommendations, as my car is a 2012. They are informative, not pushy. I have confidence that they have my best interest in mind. They simply want you to be driving a safe and reliable car. Sasha - mechanic, took great care with diagnosing and noting any concerns… so they can be addressed before they become problems. He finished the work in a timely manner. Heather is fantastic… she is friendly, well informed and very organized. She makes a great final impression when picking up your car and settling the bill. This is a team I trust. Thank you. More

Kevin took lots of time walking me through the car and explained things marvelously. I left feeling confident about my first electric car explained things marvelously. I left feeling confident about my first electric car More