Wellesley Toyota

I am so happy with my new-to-me black 2010 Corolla LE! I had been searching on the internet for great low mileage cars and came across this Corolla with only 21,000 miles. I thought that this was going to b had been searching on the internet for great low mileage cars and came across this Corolla with only 21,000 miles. I thought that this was going to be too good to be true and gave Wellesley Toyota a call about its availability. Shaun Fisher answered the phone. He told me it was available and gave me information about the car; where had it been, what condition it's in, any accidents, etc. I have very bad credit and Shaun was able to get me approved at a relatively low interest rate. When I came to sign my paperwork and pick up the car, it looked wonderful - clean and ready to go! I'm so happy with my experience at Wellesley Toyota. Just ask for Shaun! More

Overall great experience with the team at Wellesley Toyota. They delivered as promised and that is why this is my 6th Toyota, all bought at Wellesley. Their new facility is hands-down nicest I have be Toyota. They delivered as promised and that is why this is my 6th Toyota, all bought at Wellesley. Their new facility is hands-down nicest I have been in. More

My husband and I had a wonderful experience in purchasing our new car thanks to Nathan and Shaun. They were very attentive to our questions and needs and were terrific problem solvers. In 2012 we bought a ne our new car thanks to Nathan and Shaun. They were very attentive to our questions and needs and were terrific problem solvers. In 2012 we bought a new 2011 XLE Camry. After purchase Nathan brought us to the service department to introduce us and to schedule a date for the car's first check up. He has been very available for all our questions and responds immediately. We can't say enough about Nathan and Shaun and, therefore, Wellesley Toyota. We look forward to many years of business with this dealership. More

Ken Chou, sales representative, and product specialists, Cote and Sumner (sorry I did not catch their last names!), were always proactive in providing me with clear and thorough information and ensuring tha Cote and Sumner (sorry I did not catch their last names!), were always proactive in providing me with clear and thorough information and ensuring that I was completely comfortable with their answers. When clarification was needed, they always responded patiently and clearly. All three of them made the deal for a new car seamless and easy, taking care of all of the logistics for me. I felt comfortable calling and emailing Ken with any further questions, and Ken always replied quickly. I actually will look forward to my 6 month car maintenance appointment because Wellesley Toyota has a wonderful, efficient, and humane set-up for service. More

I strongly recommend this Dealer. From day one they took excellent care of my wife and I givind us all the different options we have according to our budget. They work with us to find what car could fit wit excellent care of my wife and I givind us all the different options we have according to our budget. They work with us to find what car could fit with our needs and financial possibilities. After about a week of searching they finally got the right car for us with the price meeting our request. I thank Kevin for his friendliness, patience and honesty. I think Kevin's attitude and honesty motivated my wife and I so much that we finally bought the car and we do love the car. Thanks also to the Manager Shaun Fisher for his support and the good deal. More

This is the second Scion I have bought at Toyota of Wellesley. They always have the best price, are really friendly, and make everything very simple. Ted was very patient and explained everything to Wellesley. They always have the best price, are really friendly, and make everything very simple. Ted was very patient and explained everything to my understanding. This time around they even beat my bank's interest rate. I never thought I'd have the dealer organize a loan for me. But they had the best deal. More

Just purchased our 6th vehicle from Wellesley Toyota since 2000. The sales experience with Kevin Kielty is so easy that we do not even shop anywhere else when we're in the market for a vehicle. Fair pr since 2000. The sales experience with Kevin Kielty is so easy that we do not even shop anywhere else when we're in the market for a vehicle. Fair price, honest, helpful sales person, excellent customer service, and we feel valued as repeat customers. We live a stone's throw away from another major Toyota dealer on the Auto Mile, and we drive all the way to Wellesley Toyota for everything because the experience is so civilized! Keep up the excellent work. More

This was my third car. I like Toyota of Wellesley because they really make you feel like you are part of their family. I have visited other dealerships and I just felt uncomfortable in trying to get a deal t they really make you feel like you are part of their family. I have visited other dealerships and I just felt uncomfortable in trying to get a deal that I could live with. The repair dept is very important to me.Toyota of Wellesley, I felt was open and honest. Reliability is extremely important to me. I gave my first Toyota I bought at Toyota of Wellesley, to my young daughter who travels all over the USA, The second Toyota I bought I gave to my wife and finally the third Toyota I bought from Toyota of Wellesle was for me!!!. Ken Zhao my sales person was perfect in every way . He has a bright future with Toyota of Wellesley. I have had many experiences with a variety of car dealers Toyota of Wellesley was the best More

This is my first time to buy a new car from dealership and I only once bought a used from private owner. So I did a lot of homework to avoid scam from bad dealership. I was open to buy any car model such and I only once bought a used from private owner. So I did a lot of homework to avoid scam from bad dealership. I was open to buy any car model such as forester, Rav 4 or CR-v, as long as I can find a good dealer. So I sent a lot of e-mail out and visited several dealerships around my area. And I was very disappointed and wasted a lot of time until I received e-mail from Josh who distinguished himself from the others by clearly listing the details of the quote including the price, options in detail, and other fees. And each time he wrote me back, all our former emails were attached and you know nothing was hidden. There were also no “switching” and bait games played as I experienced from other dealers. Josh was very patient and answered all my questions I want to know. After a few emails we finished negotiation. Josh’s communication with me was clear, direct, no hide, no switch and no bait. The price was just a little higher than others. So, on Saturday morning I visited Wellesley Toyota dealership and test-drove a new Rav 4 with Jamie who is very friendly and helpful. After then I met Larry who was in charge of paper work. I knew this was the most important part of the buying process and most of the tricks could be played. I was glad that my experience told me that Larry is very knowledgeable, patient, sophisticated,and smart. For instance, first he approved the price which I negotiated with Josh before, then asked me if I need extend warranty and I said no, then he never mentioned again. He asked me what I would like to have. I was interested in some security systems but I do not know some details and he explained it to me and told me if I was still not sure, I could call him back next day to decide. I was really appreciated that Larry did not push me to buy anything I did not want. He offered me what I really wanted. At the end I ordered security system for my new car by my own decision. He is a real outstanding business man and it was a pleasure doing business with him. Before I visited dealerships I have already decided to have auto loan from credit union instead of from dealership to avoid complications. But Larry’s work style changed my minds. So, first I told Larry I wanted to have my auto loan from credit union and Larry told me no problem and the car price won’t change. Then I thought Larry was the guy I could trust so I asked Larry I would consider using the auto loan form this dealership if interest rate was acceptable and no change after all purchase papers was signed. Shortly we agreed on the interest rate and I was happy because it also saved my time. Larry told me this rate won’t change if I signed the financial paper works. During the paper signing process, I asked Larry a lot of questions on contract because I did not want to sign with questions. Larry never complained, he took a lot of time with me. On Monday afternoon Larry told me I can pick up my new car now. Next day morning I picked up my new car and met Cote who also did a great job by showing me all the detailed function of the car. He was a very knowledgeable and experienced guy that you can rely one. I still can not believe that only 2 business days all set, so quick and easy. I really want to thank all you guys at Wellesley dealership to help me in this buying process, especially Josh and Larry who made a new car buy process so easy and smooth. And I would never be afraid of a buying new car if all dealerships are the same as Wellesley Toyota. I visited a lot of dealership from beginning of August, and my experience told me that Wellesley Toyota-Scion dealership is the best one so far. If somebody is still looking for an excellent dealership, you definitely should check this dealership out. More

This was the best service I've received at a dealership, by far. Chris has been unbelievably helpful and I continue to ask for him every time I need an oil change or any other service. Recently I went in to by far. Chris has been unbelievably helpful and I continue to ask for him every time I need an oil change or any other service. Recently I went in to have a wheel bearing replaced and Chris greeted me as soon as I walked out of the car. He explained to me the timeframe it would take and kept me updated on the progress as I waited in their amazing new quiet room. He followed up with me a few days later to make sure everything was going well and I was pleased with the results. Not only was I pleased with the service, but also the price we were able to negotiate. It was far better than what I would have received going anywhere else. That type of quality service and customer relations from a dealership is few and far between. I would definitely recommend and continue to bring my business to Toyota of Wellesley and, specifically, Chris Massaro. More