Wellesley Mazda
Wellesley, MA
Filter Reviews by Keyword
By Type
Showing 1,182 reviews
The staff at Wellesley Mazda, particularly Michael Winterson, were incredibly friendly and focused on making our new CX-3 purchase as smooth and efficient as it could be. They took all necessary safet Winterson, were incredibly friendly and focused on making our new CX-3 purchase as smooth and efficient as it could be. They took all necessary safety precautions during our short time at the dealership. We were easily able to complete an application online for the specific car we wanted to purchase. We filled it out in the morning, spoke on a quick confirmation call within an hour, met at the dealership to sign that evening after work hours, and drove it home the next morning with everything completed within 24 hours! We were comfortably guided along in the process with full transparency and no surprises. We had indicated exactly what we wanted and so they made if happen as effortlessly as possible. There was no upselling or haggling, no lowballing with the trade-in, nor any high pressure tactics like what I have experienced at many other dealers. I highly recommend going here if you're in the market for a new car. They all understand their product and their brand very well and though it's somewhat cliche to say, they truly put their customers first. It's a no brainer that we'll do all our service work with them throughout the life of our new car. The dealership and its people just so great. More
Courteous and professional. Excellent service!This is my Courteous and professional. Excellent service! This is my second lease from Wellesley Mazda and I am extremely happy with my purchase - a Mazda CX5. Courteous and professional. Excellent service! This is my second lease from Wellesley Mazda and I am extremely happy with my purchase - a Mazda CX5. Cole carefully walked me through all the options and helped me pick out what I feel was best for my situation. He patiently waited while I checked in with my partner over the phone and was very helpful and kind. The car was ready for pick-up on time and he helped me handle some things closing my old lease too! Shout out to Krystal as well, who helped me with finances and paperwork! 10/10, would recommend! More
Small dealership with exceptional service, I am floored. I test drove Mazda3, service was super quick and smooth with all questions answered, and they do offer water and coffee unlike other dealerships!! I test drove Mazda3, service was super quick and smooth with all questions answered, and they do offer water and coffee unlike other dealerships!! More
I had a really great experience with this dealer! I worked with Jeff Baez to buy a used car and he was incredibly helpful, attentive, and made the whole process very easy for a first time buyer. I was worked with Jeff Baez to buy a used car and he was incredibly helpful, attentive, and made the whole process very easy for a first time buyer. I was also never left standing around waiting while Jeff was busy--every time I walked through the door, someone came over right away to ask me how they could help. The dealer was also very transparent about my used car and gave me the CarFax for free, the maintenance report from when they tuned up the car, and the Blue Book value of the car (and I purchased my car for a price that was a few hundred below both the CarFax value and the Blue Book value, by the way). Really great dealer, definitely recommend them! More
I have never had a more pleasant car shopping experience than that which I had today with Cole Wright @ Wellesley Mazda. Cole asked good questions, listened carefully to what I want and need in my next vehi than that which I had today with Cole Wright @ Wellesley Mazda. Cole asked good questions, listened carefully to what I want and need in my next vehicle, set me up with a great test drive, and educated me completely regarding the features of the Mazda Certified Preowned Vehicle program. A stunning, clean dealership. All service, no pressure. Quite impressive. More
Ultimately we went with Wellesley Mazda because they had the right car at the right price. We had a very painless experience overall. We worked with Mike, and he was great: friendly, helpful, and responsive the right car at the right price. We had a very painless experience overall. We worked with Mike, and he was great: friendly, helpful, and responsive. More
We worked with Mike. He was friendly, helpful and responsive, all around great to work with. We went because they had one of the best prices on what we were looking for and were not disappointed. The responsive, all around great to work with. We went because they had one of the best prices on what we were looking for and were not disappointed. The whole transaction was very pleasant and easy; the finance manager who helped us was also personable and helpful and straightforward. The facility is small but very nice and that counts for something when you have to do any waiting. More
The staff (especially Michael and Krystal) we're nothing but extremely helpful and courteous to me throughout the purchase process. They made sure that I had a good experience no matter what. but extremely helpful and courteous to me throughout the purchase process. They made sure that I had a good experience no matter what. More
I recently purchased my first car from Wellesley Mazda and I had an excellent experience. I worked with Alvin who was extremely helpful and knowledgeable, answering all of my questions throughout the pro and I had an excellent experience. I worked with Alvin who was extremely helpful and knowledgeable, answering all of my questions throughout the process. He was quick to respond to my calls and texts and took the time to sit with me in the car and go through all of the features and settings to help me get the most out of the vehicle. I would definitely recommend getting a car through Wellesley Mazda and working with Alvin! More
I just purchased a used SUV at Wellesley Mazda. My experience with Cole was excellent. He was knowledgeable about the vehicle and informative with my questions. He was a pleasure to work with and at experience with Cole was excellent. He was knowledgeable about the vehicle and informative with my questions. He was a pleasure to work with and at no time did I feel pressure to purchase the vehicle. I am very happy to have had Cole as my sales person and to purchase from this dealership. More