Walters Toyota
Pikeville, KY
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34 Reviews of Walters Toyota
I purchased a 15 Camry from Keith Epling and have been 100% satisfied with the sales experience as well as the vehicle! Couldn't ask for more! 100% satisfied with the sales experience as well as the vehicle! Couldn't ask for more! More
Great people. Sales and service are customer friendly ever time I visit. There prices are the best that you can get anywhere. There service department is the best in the area ever time I visit. There prices are the best that you can get anywhere. There service department is the best in the area More
Had a great salesman Mathew! Got the shaft otherwise. Told the vehicle was inspected but when I had to put tires on the truck they wouldn't help me get even at cost! The key to the lug nuts was not in th Told the vehicle was inspected but when I had to put tires on the truck they wouldn't help me get even at cost! The key to the lug nuts was not in the truck! Doesn't take a very smart person to see the truck was not inspected without taking wheels off looking at brakes ect. They priced me tires for 1600 "their cost" I got for 880 online. Shame on them, shame on me. Is what it is I'll not be back! More
VERY DISAPPOINTED I bought a2019 that has almost 1,500 $ damage. They tried to hide. It had 7 mile on it. 10days later I was getting a estimate on my NEW car. Be a head I bought a2019 that has almost 1,500 $ damage. They tried to hide. It had 7 mile on it. 10days later I was getting a estimate on my NEW car. Be a headache since. They also switched the car after I got approved for a different car. It was a bait and switch. More
Love Them! I have purchased 2 vehicles recently at this dealership and they did everything they could to get me at the price I needed! I have also used their se I have purchased 2 vehicles recently at this dealership and they did everything they could to get me at the price I needed! I have also used their service department numerous times and they always do top notch work! Thanks Walters Toyota Nissan! More
Terrible finance manager and service After purchasing a new car, and calling about any concerns I had, finance manager was always rude. No one returns calls or answer their phone. After purchasing a new car, and calling about any concerns I had, finance manager was always rude. No one returns calls or answer their phone. More
Customer Service Always Top Notch Have been doing business with Walters Toyota for more than 30 years. Their service department led by Jane Sykes is absolutely the best. The sales team Have been doing business with Walters Toyota for more than 30 years. Their service department led by Jane Sykes is absolutely the best. The sales team led by Mike DeBoard is outstanding in finding the right vehicle to meet our needs. The entire staff makes you feel like you are a member of the Walters Family. Eddie Stanley Fleet Manager Home Care Health Services Appalachian Hospice Care More
Great Service I always take my vehicles there for service. They check everything for me with the Multi-Point Inspection and fill up all of the fluids at no charge! I always take my vehicles there for service. They check everything for me with the Multi-Point Inspection and fill up all of the fluids at no charge! I recommend them to everyone, they work on all types of vehicles, not just Toyota. If my vehicle needs something they let me know, they are honest and don't try to sell me things I don't need. More
they replaced the frame because of rust after my husband picked up the truck and brought it home I notice several things that they did not fix back right nothing major just cosmetic so on after my husband picked up the truck and brought it home I notice several things that they did not fix back right nothing major just cosmetic so on Saturday which was Oct. the 31st he was checking all the fluids and other things when he went to put it in 4 wheel drive it would not work on Monday the 2nd of Nov. he called them they told him to bring it down so he did about a hours drive and this is the mystery the mechanic has a paper saying that our air was not working and John told him that he knew that then he said that the 4 wheel drive would not work either so there was some words that was said so the mechanic also said to my husband that the bed of the truck was crooked and the hood of the truck was not in line either, those were the cosmetic issues that I wrote in the start of this complaint and there was a couple more that we was not going cause any problems with them but when that mechanic brought that paper out and show it to John somehow the 4 wheel drive was listed on it has not working, So in closing It does not matter who I have call go see or contact we do not have any reason to LIE that,s something that we would not do,. But I guess we all have heard stories about car dealers. Go Figured! More
I had a great experience at Bruce walters toyota. Most of the transaction was caaried by phone, which helped me a lot because of time restraints from my work. Chris was great to work with and he found the tr the transaction was caaried by phone, which helped me a lot because of time restraints from my work. Chris was great to work with and he found the truck I was looking for. I upgraded the tires and that went very smooth. I also want to say thanks to the guy that handled the finance, I don't remember his name, but he was great to work with also. This was an A+ experience! More