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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,216 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,216 reviews

September 04, 2019

Morris Gaines by far the Best on the West Mr. Morris Gaines was exceptional. I walked in knowing how much I love the GLE 350 and I wanted it for me and my grandkids. Morris Gaines took me on a More

by msmonimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, Julio Guerrero
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are happy to hear that Morris was so helpful, informative, and ultimately able to get you into exactly the vehicle you had in mind. The Mercedes-Benz GLE 350 was an excellent choice, and we are so excited for you and your grand kids to enjoy it! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Excellent personalized service. I received excellent, personalized service at Walter's Mercedez-Benz yesterday. Mike Sales took all the time I needed to explain all of my questions More

by kathleenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Mike Sales
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Kathleen, Thank you for taking the time to share this excellent feedback! We appreciate your business and are so pleased that Mike and Julio could provide you with thorough, informative, and efficient assistance. We warmly congratulate you on your new Mercedes-Benz GLC 300, and we can't wait for the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 03, 2019

E400 First Check Up The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my reque More

by quesmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so pleased that Austin could get your vehicular needs and concerns taken care of- seamlessly and effectively. It is our pleasure to serve you- please don't hesitate to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 02, 2019

Great place! Jin Lee is amazing. Terrific experience and great deals. We have purchased here many times and are always satisfied. It’s worth the drive. Thank More

by Sweet deal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Jin Lee
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing unbeatable service and deals is what we aim for, and we are so pleased that your experiences with us consistently meet your satisfaction. We wish you safe travels in your new vehicle and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 01, 2019

Best Dealer Experience Ever Title says it all. Have been to many MB dealers in the past by Walter’s far exceeded our expectations. Could not have been possible without the assi More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Lee, Thank you so much for this incredible review! We are thrilled that we could make things happen for you and exceed your expectations with the service that we provided. We warmly congratulate you on your new vehicle and hope that you continue to confide in our dealership for your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 01, 2019

John Shelley Thank you John so much. Didn’t know how much I wanted a new car until you reached out. I’m Loving the E convertible. More

by SoCalgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! We are so pleased that John could be of great assistance to you and ultimately get you into a vehicle that you love. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 01, 2019

great service! I love going into Walter's for service...Eddy and Krystin always leave the best impression with their immaculate attention and commitment to their cli More

by Mr Tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystin Escobedo
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Mr. Tan, Thank you so much for your excellent review! It is our pleasure to serve you, and we appreciate you continuing to confide in our dealership for your sales and service needs. Please let us know how our team may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 31, 2019

Walters Mercedes Is Like Family We’ve been very happy customers of Walters service department for several years. Because of being treated so well by Cody Burt in Service when it came More

by cntry_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Cody Burt
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored by your continued business and proud that our assistance always meets your satisfaction. It is our goal to make our customers' experiences as special as possible, and we look forward to continuing to provide you with the same quality service in the future. Warm congratulations on your new Mercedes-Benz GLE 350. We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 31, 2019

Outstanding Walter's Mercedes-Benz is without a doubt among the most excellent car dealers in the nation made so by Andrew Wagner and Raul Ayala. This sales team More

by jcary5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! Our customers' satisfaction is our priority, and we are honored to have earned your wonderful remarks! Please drive safely, and don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 31, 2019

A family experience Truly appreciate John Shelley for all he helped me with on my recent Mercedes purchase. Treated me like I was his family! Thank you John More

by Sicilian Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We appreciate your business and are happy to hear that John made you feel like the valued customer that you are. We wish you safe travels in your new vehicle and hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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