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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,216 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,216 reviews

September 08, 2019

Excellent car buying experience with Rene Orellana I was so reluctant to ever buy another car from Walters but Rene was so honest, friendly and kind, he turned me back around and I got a beautiful new More

by Auggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Auggie, Thank you so much for your 5-star review and another opportunity to do business with you. Your satisfaction is so important to us, and it is a pleasure to hear that Rene provided you with an exceptional vehicle, deal, and overall experience. We hope you enjoy your new Mercedes-Benz A 220 and all of its excellent features. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

Best service I ever have Andrew offered me the good service , and he explained to me all the details for this new car leasing. I am very happy with this.deal with him, and tha More

by Jeffrey hao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jeffrey, Thank you for leaving Andrew this wonderful review! We are overjoyed that he could be of such great assistance to you, and he will be honored to hear of your kind remarks. We hope you enjoy your new vehicle. Please let us know if there is ever anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

Best customer/ advisor service I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best More

by Arobali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that we had the opportunity to work with you, and we are delighted to hear that Alex's assistance met your satisfaction- from start to finish. We wish you the safest of travels and ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

Wonderful experience with John Shelley Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Than More

by Rafa188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! We are overjoyed that John could make things happen for you and provide you with the perfect vehicle and deal. We appreciate you working with us at Walters' Mercedes-Benz, and we hope to see you here again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 07, 2019

great service . thank your team been help us buy a good car. I’m enjoy about this service. I will letting friend know if they need buy car More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Bryan Fitzpatrick
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Anna, Congratulations on your new vehicle! We are so pleased that we had the opportunity to work with you, and that you found our assistance to be so valuable. We are proud to have earned your kind recommendation. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 06, 2019

Christian García Is amazing and the ideal sales man Drove 2 hours to purchase a car with Christian and it was well worth it, Never have we bought a car so easily and smoothly.He Went the extra mile and More

by Dolores CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Dolores, Thank you so much for your excellent review! We are honored by your willingness to go the extra mile to work with Christian, and we are overjoyed that he and the team could make the distance worth the travel. It is a pleasure to know that your experience working with him was so seamless and enjoyable, and on behalf of him and the entire team- we congratulate your daughter on her new vehicle! We wish you and your family the safest of travels, and we hope to hear from you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 05, 2019

Great service Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. More

by Alayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Alayne, Thank you so much for your positive review and recommendation! We are so pleased that Brandon could get you and your vehicle taken care of so efficiently. Please let us know if there is anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 05, 2019

Great customer service. Dina Backer was so nice and helpful the first time I showed up to test drive the glc 300, that after I visited several dealerships, it was Walter's Me More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Patty, We are so glad that Dina and the team could offer you such great guidance throughout your recent visit. The Mercedes-Benz GLC 300 certainly is an excellent vehicle, and we are excited for you to enjoy one of your own! Please drive safely, and be sure to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

The best Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. More

by Grateful Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Cody Burt
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We are honored to have your confidence, and we will be sure to continue providing you with the same quality, efficient, and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Great customer service Alfonso was very awesome to work with! We felt he was very honest and hard working to get us the best car that fit our needs. We love our new car. More

by Stacy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Stacy and Chris, Congratulations on your new vehicle! We are so pleased that Alfonso could provide you with great assistance and a vehicle that perfectly suits each of your needs. We wish you safe travels. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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