Walser Toyota

I had the best used vehicle buying experience at Walser Toyota I've ever had. I never felt pressured and all my questions were quickly answered. The sales team was kind and very responsive. There was an is Toyota I've ever had. I never felt pressured and all my questions were quickly answered. The sales team was kind and very responsive. There was an issue with the vehicle I selected and they made every effort to correct it but unfortunately it didn't work out. They made the return process painless and I can't thank them enough for their consistent communication with me. I would buy from them with complete confidence. More

Fixed camera trouble that started with attempt to accomplish the manufacturer camera recall. Camera worked fine before the recall. Should not have been adjusted. accomplish the manufacturer camera recall. Camera worked fine before the recall. Should not have been adjusted. More

Service was quick, but wish more explanation on use of Tender. No outlet available to plug in and demonstrate how to use. No instructions in box. Only video on internet. I am 85. Tender. No outlet available to plug in and demonstrate how to use. No instructions in box. Only video on internet. I am 85. More

This dealership is a clean and an inviting place to visit and look at new cars. It is family friendly, and relaxing. The sales people are relational and a big reason we keep coming back. and look at new cars. It is family friendly, and relaxing. The sales people are relational and a big reason we keep coming back. More

The service performed on my vehicle is not upto the mark and I am not satisfied. Service charge is very high. and I am not satisfied. Service charge is very high. More

My car got serviced. Nothing jumped out at me as special. Prices are high, like most dealers. They push added service like tire rotation, filter changes (looking at th Nothing jumped out at me as special. Prices are high, like most dealers. They push added service like tire rotation, filter changes (looking at the engine air filter, I did not think it was bad). They performed a recall and had me sign that zero balance invoice. That made it very clear how much higher door rate is than warranty rate. I understand that the OEM should get a preferred rate, but it demonstrated that the average person is getting gouged by comparison. More

My 2024 Grand Highlander was in for rear camera recall satisfaction. Neither rear or front camera ever gave me a problem. After the service department did the recall adjustment both front and rear cameras satisfaction. Neither rear or front camera ever gave me a problem. After the service department did the recall adjustment both front and rear cameras come on when stopping. Hence this is distracting annoying and an obvious error. More

2.5 hours for a scheduled oil change? No way. ($80 for an air filter!) air filter!) More

All of the staff was very welcoming. Hannibal and Josh were very good about asking deeper level questions to understand my needs and always suggested great cars. They took the time to ed Hannibal and Josh were very good about asking deeper level questions to understand my needs and always suggested great cars. They took the time to educate me on the differences and we're very patient with my questions and uncertainty. We also appreciate the snack and beverage section. Would definitely recommend! More

2 years/25k service. Bought a new Toyota Tacoma on 1/7/2026. Stickers say 5 free maintenance on the window. Went in today for my first maintenance 5k miles on the truck Bought a new Toyota Tacoma on 1/7/2026. Stickers say 5 free maintenance on the window. Went in today for my first maintenance 5k miles on the truck now. I'm planning to do an oil change. Guess what? News shocks. You do not get a free oil change it's 118$ total. This not about money but honestly. I don't like when we are being misinformed please just be honest and upfront with people. Lesson learn in life for me next time. The service people are great on the maintenance care side but please sale team and management please work together and let's informed customer. I WISH YOU ALL TOLD THE 2 YEARS 5 SERVICE COMES WITH A PRICE AND IT DOESN'T INCLUDE 5 OIL CHANGE BUT ONLY 2. Just work on this. Have a little note for sale team to informed customer of this and give us paperwork that explains the service like the service/maintenance team was able to do. To the manager yall gotta get your team to have a task list so every sale follows a standard. Just get your team and sale rep on the same page about things honesty and giving customer the correct information. Please. That's all im asking for. My fault for not knowing. But yall to not tell future customer is dishonest. PLEASE LET INFORMED NEW CUSTOMER THAT THE 5 FREE SERVICE ONLY INCLUDE 2 OIL CHANGE. 2 OIL CHANGE More