Walser Toyota

Too expensive. I only really needed oil change. Automated system at entry said my tires were not wearing evenly. The writer convinced me I should get a wheel assig I only really needed oil change. Automated system at entry said my tires were not wearing evenly. The writer convinced me I should get a wheel assign. Manual measure by the Tech with a caliper showed tire wear was ok. My oil change and alaigent cost me $260. That is 3x what I wanted to pay. More

Wonderful service and staff! Thanks Philip S. for the way you listened and asked questions to help us purchase exactly what we wanted! Thanks Philip S. for the way you listened and asked questions to help us purchase exactly what we wanted! More

I did not feel listened to about the problem with the van and the service rep seemed to not believe the description of the problem, even when I said the van had had a similar problem a few years ago.. Later and the service rep seemed to not believe the description of the problem, even when I said the van had had a similar problem a few years ago.. Later in the day when he called me to advise me of the problem he seemed surprised tat there was a Toyota diagnosis for te problem I described. He then went on to tell me I didn’t have voicemail on my phone and maybe I should set that up. More

Thanks everybody did a great job can’t wait for next time. Thank you Peace time. Thank you Peace More

Everyone was so friendly! My daughter(18) came with me and we had so much fun..Brendan Brown gets an A+..especially for listening to me tell stories the whole time. Troy, the My daughter(18) came with me and we had so much fun..Brendan Brown gets an A+..especially for listening to me tell stories the whole time. Troy, the manager, was super accommodating and friendly also. If I had to buy another car, I would ask for these guys again. They..were..great! More

Great customer service and positive experience. I love the new service center and new assessment technology. I love the new service center and new assessment technology. More

The new building is really nice! The service was fantastic! Brenden S was super informative on making sure my car was safe to drive again! Thank you! The service was fantastic! Brenden S was super informative on making sure my car was safe to drive again! Thank you! More

Mike Alovera continues to be our go to service representative. He knows both of our vehicles very well. He tells us exactly what needs to be done , explains what was done, and suggests other ser representative. He knows both of our vehicles very well. He tells us exactly what needs to be done , explains what was done, and suggests other service that may be appropriate. We always ask for him when we come in for an appointment. He treats us very well - and we recommended him to our friends who are new to Walser. More

Pleasant sales people, great customer service, very knowledgeable and extremely helpful. I would purchase through them again. knowledgeable and extremely helpful. I would purchase through them again. More

I asked for and was assigned an experienced sales person, someone who had been with the dealership over five years, Patti. Patti is small in stature but large in customer service, people management, knowled someone who had been with the dealership over five years, Patti. Patti is small in stature but large in customer service, people management, knowledge of the products she sells and knowledge of the processes that her customers and the dealership have to meander through to complete the purchase of a new vehicle. She made the deal happen, no doubt. Loved the new building and it appeared that all of the staff working on June 13 did, too. I appreciated it when Patti mentioned that "she" could make a deal and that I would not have to be passed to a "manager". Patti offered a test drive, which I declined due to the clock showing rush hour, my research/prior knowledge of the 4Runner and my totally awesome experience with my 2017 Tacoma that I was trading. Patti and I ended the evening at Walser Toyota, Bloomington, after the sunset, transferring stuff from the 2017 Tacoma to the 4Runner in the near dark with a mechanical device telling us "You are being recorded, you are trespassing." and flashing a blue light at us. We remained undeterred. On the trip home, I turned 21.6 MPG, more that the EPA 17 MPG, city due to the love-bond that was beginning between the 4Runner and me, I think. More